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NUR431 Exam 1 Questions with Correct Answers
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NUR431 Exam 1 Questions with Correct Answers
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NUR431 Exam 1 Questions with CorrectAnswers
What is another term for TQM in healthcare? - Answer-CQI, or continuous quality
improvement, is the term associated with TQM. CQI is typically the acronym used when
it relates to healthcare, whereas TQM is usually associated with manufacturing.
What accrediting agency, formally incorporated in 1952, is a result of early examination
and approval of hospitals by the ACS? - Answer-The Joint Commission (formerly
JCAHO) we know today is the result of early hospital standardization and the American
College of Surgeons
What is the name of the first hospital established in the United States? - Answer-
Pennsylvania Hospital
% of patients that develop a post-op infection
S, P, OR O? - Answer-O
Infections, after a surgical procedure, is counted as an outcome of the procedure. This
is carefully tracked and is now tied to possible reimbursement denial
% of patients who experience an adverse drug reaction (ADR)
S P O? - Answer-O
A reaction to a drug is an outcome
% of surgeries that begin within 15 minutes of scheduled start time - Answer-P
Response Feedback: Yes!
This looks at the process we have in place to ensure timely O.R. usage. If the process
is not being followed, all surgeries can back up. Granted, down the line the "reason"
may be lack of resources, but this measure is simply looking at the process
% of patients reportedly very satisfied with the ambulatory surgery admission process.
S P O? - Answer-0
"Patients reported" in an outcome
ALOS in hours
S P 0? - Answer-O
Response Feedback: Yes! ALOS is calculated after discharge. Therefore, it is an
outcome of the hospital
% of surgeries performed for appropriate indications
S P O? - Answer-Correct Answer: P
Response Feedback: A certain process should be in place that establishes the need for
surgery.
, Average charges for each of the top ten ambulatory procedures performed (remember
charges are done after the service has been provided and this is looking at those top
ten procedures)
S P O?
Answer
Selected Answer: O
Correct Answer: O
Response Feedback: Yes, a charge is an outcome of the procedure - Answer-Correct
Answer: O
Response Feedback: Yes, a charge is an outcome of the procedure
Number of complaints received from patients/family regarding adequacy of parking
accommodations
S P O?
Answer
Selected Answer: S
Correct Answer: O
Response Feedback: The complaint is an outcome. It's true, the parking
accommodations may be lacking, but we are measuring the number of complaints, not
the square footage of parking space - Answer-Correct Answer: O
Response Feedback: The complaint is an outcome. It's true, the parking
accommodations may be lacking, but we are measuring the number of complaints, not
the square footage of parking space
% of patients requiring inpatient admission following ambulatory surgery
S P O? - Answer-Correct Answer: O
If a patient's surgery has an "outcome" that is poor, and the patient must be admitted
into the hospital, that's not good. This measure falls into the outcome category.
% of patients w/ complete admission and assessment (as defined by nursing standards
of care)
S P O? - Answer-Correct Answer: P
This is a process because it is measuring an admission process that has been
established. We want to know % of patients that are being admitted using the
established procedure.
% of patients that attend pre-op education classes (hint: do you think this is something
the facility might have in place in order for patients to know what to expect during and
after surgery?)
S P O? - Answer-P
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