MGT 330 Chapter 2 Exam Questions with Verified Answers Latest Update (Already Passed)
A(n) ____ perspective provides a broader way of thinking, a way of searching for patterns and determining whether they recur across time periods. - Answers historical
____ forces refer to those aspects of a cul...
A(n) ____ perspective provides a broader way of thinking, a way of searching for patterns and
determining whether they recur across time periods. - Answers historical
____ forces refer to those aspects of a culture that guide and influence relationships among people. -
Answers Social
Which of these forces comprises unwritten, common rules and perceptions about relationships? -
Answers Social forces
Which of these forces pertain to the availability, production, and distribution of resources in a society? -
Answers Economic
Strong anti-American sentiments in many parts of the world exemplify the effect of - Answers political
forces.
According to the Manager's Shoptalk of chapter 2, which of the following is not in the top five
contemporary management tools? - Answers Collaborative innovation
According to the Manager's Shoptalk of chapter 2, Indian executives are more likely to use tools such as
- Answers strategic alliances and collaborative innovation.
____ is the most current management perspective. - Answers Open (collaborative) innovation
The nineteenth and early twentieth centuries saw the development of which management perspective?
- Answers The Classical perspective
Which of these perspectives emphasized a rational, scientific approach to the study of management and
sought to make organizations efficient operating machines? - Answers The classical perspective
Which of these is a subfield of the classical management perspective that emphasized scientifically
determined changes in management practices as the solution to improving labor productivity? - Answers
The scientific management movement
Frank Gilbreth felt that efficiency equated with ____. - Answers one best way to do work
Who is considered the "first lady of management?" - Answers Lillian Gilbreth
The three subfields of the classical perspective include - Answers administrative management,
bureaucratic organization, and scientific management.
____ is considered the "father of scientific management." - Answers Frederick W. Taylor
Which of the following is a bar graph that measures planned and completed work along each stage of
production by time elapsed? - Answers Gantt chart
Frederick Taylor's contributions were in the field of - Answers Scientific management
, Which of the following is not a criticism of scientific management? - Answers It does not appreciate the
careful study of tasks and jobs.
Standardization of work and wage incentives are characteristics of - Answers scientific management.
Which of these is a major criticism of scientific management? - Answers It ignored the social context of
work.
The bureaucratic organizations approach is a subfield within the ____. - Answers classical perspective
According to Weber's ideas on bureaucracy, organizations should be based on which of these? - Answers
Rational authority
Archies' Antiques, Inc., is characterized by separation of management from ownership and by clearly
defined lines of authority and responsibility. These characteristics are consistent with the principles of -
Answers bureaucratic organizations
All of the following are characteristics of Weberian bureaucracy EXCEPT - Answers Management is the
same as the ownership of the organization.
Max Weber felt selection of employees should be based on: - Answers competence
Positions organized in a hierarchy of authority is an important characteristic of - Answers bureaucratic
organizations.
UPS is successful in the small package delivery market. One important reason for this success is the
concept of - Answers bureaucracy
Whereas scientific management focused on ______ , administrative principles approach focused on the
_______. - Answers individual productivity, total organization
Mary Parker Follett contributed to which field? - Answers Humanistic approach
The assembly line is most consistent with which of the following general principles of management? -
Answers Division of work
The principle that similar activities in an organization should be grouped together under one manager is
the essence of the classical perspective known as - Answers unity of direction.
The use of specialization to produce more and better work with the same level of effort is consistent
with the administrative management principle of - Answers division of work.
The ____ refers to a chain of authority extending from top to the bottom of the organization and
including every employee. - Answers scalar chain
Mary Parker Follett thought of leadership as ____, rather than techniques. - Answers people
Chester Bernard felt that ____ could help a poorly managed organization - Answers informal relations
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