FAS RBS Questions and Answers with Verified
Solutions 100% Correct
3 components of Corp culture - ANSWER 1- principle objective
2-corporate character
3- mgmt systems
Principle objective - ANSWER We will exceed our customers' expectations to
maximize the long term value of Cintas for its shareholders and working partners.
FAS Mission Statement - ANSWER Triple Double: Double digit revenue growth,
double digit net profits, double digit net profit growth
3 Components of our Safety Vision - ANSWER 1- Every Cintas location is injury
free
2- All partners are engaged in continuously improving safety
3- Cintas is recognized as a world class leader in safety and health performance
5 Keys to Smith Driving - ANSWER 1- Aim high in steering
2- Get the big picture
3- Keep your eyes moving
4- Leave yourself an out
5- Make sure they see you
Steps to the sales process - ANSWER Step 1- pre call plan
, Step 2- Building Rapport
Step 3- Tour
Step 4- Presentation
Step 5- Close
Steps to pre call plan - ANSWER Step 1- Pre call plan form
Step 2- Samples/relevant literature
Step 3- Dynamics info
Steps to building rapport - ANSWER Step 1- Set the Agenda
Step 2- uncover bo/bm
Step 3- ask program specific qs
Step 4- validate the dm and process
Step 5- +/- bias
Step 6- Cintro
Steps to tour - ANSWER Step 1- Focus
Step 2- Evidence
Step 3- Agreement
Step 4- PONC
Step 5- Requirement
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