TICO EXAM ACTUAL EXAM AND PRACTICE EXAM 200 QUESTIONS AND CORRECT DETAILED ANSWERS |ALREADY GRADED A+
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Course
TICO
Institution
TICO
TICO EXAM ACTUAL EXAM AND PRACTICE EXAM
200 QUESTIONS AND CORRECT DETAILED ANSWERS |ALREADY GRADED A+
TICO EXAM ACTUAL EXAM AND PRACTICE EXAM
200 QUESTIONS AND CORRECT DETAILED ANSWERS |ALREADY GRADED A+
TICO EXAM 2024-2025 ACTUAL EXAM AND PRACTICE EXAM
200 QUESTIONS AND CORRECT DETAILED ANSWERS |ALREADY
GRADED A+
A client buys a vacation package from ABC Tours on May 1. The departure date is June 15. ABC Tours pays
the travel wholesaler on May 8. On which date must the travel wholesaler produce the tickets, vouchers,
itinerary, and other related documents for the travel agent?
a. June 1 (14 days before departure)
b. May 24 (21 days before departure)
c. June 8 (7 days before departure)
d. May 22 (14 days after payment is received) - ANSWER-a. June 1 (14 days before departure)
Which one of the following circumstances would NOT result in the travel agent having to offer the client
a full refund or comparable alternative travel services?
a. where a contract permits a price increase, the cumulative increase is more than 7% of the total price
(excluding increases caused by an increase in the PST, GST or HST)
b. where the scheduled departure of any transportation is delayed or advanced by 12 hours or less
c. where the contract does not permit a price increase and the total price of the travel services is
increased, whatever the amount or reason
d. where a different cruise ship has been substituted - ANSWER-b. where the scheduled departure of
any transportation is delayed or advanced by 12 hours or less
When a client is offered the choice of a refund or comparable alternative travel services, the registrant is
NOT required to
a. write to the Travel Industry Compensation Fund stating that no claim is pending
b. note the date on which the information was communicated to the client
c. note the method of communication used
d. note the choice the client made - ANSWER-a. write to the Travel Industry Compensation Fund
stating that no claim is pending
Which of the following is NOT part of the Travel Industry Compensation Fund?
a. contributions from registrants
,b. contributions from consumers
c. recoveries of money paid from the Compensation Fund
d. income earned on the money in the Compensation Fund - ANSWER-b. contributions from
consumers
Which of the following could a client claim from the Travel Industry Compensation Fund?
a. counselling fees paid to a travel agent
b. taxes paid on the travel services
c. insurance premiums
d. travel services that were to be received as a prize - ANSWER-b. taxes paid on the travel services
A consumer makes a claim against the Travel Industry Compensation Fund and the TICO Board accepts
the claim. What is the maximum amount payable?
a. $5,000 per person
b. $5,000 per claim
c. depends on the cost, value, or quality of the travel services purchased
d. a calculation of $5 million evenly divided by the number of claims - ANSWER-a. $5,000 per person
Joe and Sally are originally from Sudbury, but now live in Windsor. They depart from Toronto for a
round-trip vacation package to Europe. When the supplier declares bankruptcy, Joe and Sally are
stranded overseas. Under the trip completion provision in Ontario Regulation 26/05, where can Joe and
Sally be returned, assuming that costs for each destination are approximately the same? a. Toronto
b. Toronto or Windsor
c. Windsor
d. Sudbury - ANSWER-b. Toronto or Windsor
Joe Smith is a travel agent with ABC Travel. He went out of his way to ensure that all the travel
arrangements for Dorothy and David Black were "perfect." The couple paid ABC Travel and then ABC
Travel forwarded the funds to the travel wholesaler. When the travel wholesaler declared bankruptcy
and the Blacks' trip was ruined, Joe Smith made a claim on the Travel Industry Compensation Fund for
the $75.00 service fee he charged as a destination specialist.
What will TICO do?
, a. accept the claim because Joe dealt with the suppliers in good faith and the service fee was part of
the travel service package
b. refuse the claim because the Compensation Fund does not cover service fees
c. accept the claim because the Compensation Fund covers service fees
d. refuse the claim because it was illegal for Joe to charge a service fee in the first place - ANSWER-b.
refuse the claim because the Compensation Fund does not cover service fees
Sally Smith belongs to a travel program. She saves up her points for two years until she has enough for a
vacation package at a sun destination. The travel wholesaler noted in the brochure that the trip was
valued at $2,500.00. After Sally transfers the points to the travel wholesaler, the wholesaler declares
bankruptcy. Sally files a claim on the Travel Industry Compensation Fund for $2,500.00. Would her claim
be eligible for reimbursement?
a. yes, because it is based on the stated value of the trip
b. no, because Sally did not actually pay money for the trip
c. yes, because air points are commonly used and have a monetary value
d. no, because travel wholesalers are not covered by the Compensation Fund - ANSWER-b. no,
because Sally did not actually pay money for the trip
John is a student who has decided to create his own company to provide walking tours in his hometown
of Thunder Bay. Some tourists book a tour, but because John has the flu, he does not show up. The
tourists complain to TICO that their afternoon was ruined. Why is TICO unable to assist these
consumers?
a. a tour guide is considered to be an end supplier and is therefore exempt from registering with TICO
b. John should have registered with TICO because he is providing a type of travel service
c. having the flu is considered to be a force majeure, so the tourists have no grounds for complaint
d. anyone selling guide services or sightseeing services in Ontario is exempt from having to register with
TICO - ANSWER-d. anyone selling guide services or sightseeing services in Ontario is exempt from
having to register with TICO
Ontario Regulation 26/05 states that a person who has not registered with TICO in the previous 12
months must provide a
a. refundable security deposit of $10,000.00
b. non-refundable security deposit of $10,000.00
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