UGBA 105 FINAL TERMS (E+D) Test, Questions and
Answers Verified 100% Correct | Latest Update
The definition of culture - ✔✔shared values, norms, expectations, assumptions, and
identities
What do we mean by strong or weak cultures? How can we assess whether a given culture is
strong or weak? - ✔✔A strong culture is a set of habits, norms, expectations, traditions,
symbols, values and techniques that greatly influences the behavior of its members. A weak
culture is a culture that is individualistic whereby norms, symbols and traditions have little
impact on behavior.
If there is a high level of agreement and commitment among the members of an organization
on the importance of these values, their organization has a strong culture. An organization in
which members do not agree with the core values or are not committed to the core values has
a weak culture.
The three levels of culture (Schein's iceberg model) - ✔✔- Narrow at top, wider at bottom
- Only the stuff at the top is visible (like an iceberg)
- Top: observables (artifacts) - how people walk, talk, dress, etc.
- Middle: values - espoused (people believe they have) and in-use (what they actually have)
- Bottom: assumptions - people don't even know they're making these assumptions, so you
can't talk about them
How culture affects behavior - ✔✔Our culture shapes the way we work and play, and it
makes a difference in how we view ourselves and others. It affects our values—what we
consider right and wrong.
How culture is formed/created and managed. - ✔✔Organization cultures are created by a
variety of factors, including founders' values and preferences, industry demands, and early
, values, goals, and assumptions. Culture is maintained through attraction-selection-attrition,
new employee onboarding, leadership, and organizational reward systems.
Critical Psychological State as Inspiration Power: Meaningfulness - ✔✔- Shape meaning
- What you do matters
- Seeing the impact
- You own your contribution
- Your contribution is special
Critical Psychological State as Inspiration Power: Identity - ✔✔- Shape people's identity
(identities) and values
- Creating shared identity
- Particular values e.g. equality, creativity, innovation, safety, etc.
- Which of your many possible selves?
- Agency & self-efficacy: followers' belief they are capable of solving problems, and have some
control over what they do/how they do it
Critical Psychological State as Inspiration Power: Opportunity - ✔✔Facilitate opportunities
for others to act on values
Critical Psychological State as Inspiration Power: Feedback - ✔✔Seeing impact of one's
behaviors
Driver of Inspiration Power: Vision - ✔✔- Image of future rooted in core ideology
- Clear, appealing, inspirational
Driver of Inspiration Power: Language, Symbols and Stories - ✔✔Convey information, values
and myths memorably
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