ISDS 3100 Test One Questions and Answers
Manager - Answera trained, knowledgeable worker who is in charge of a team and often holds a masters degree in management or business administration
/.General Manager - AnswerManager in charge of an entire organization or business unit
/.Fuctional M...
ISDS 3100 Test One Questions and Answers
Manager - Answera trained, knowledgeable worker who is in charge of a team and often
holds a masters degree in management or business administration
/.General Manager - AnswerManager in charge of an entire organization or business
unit
/.Fuctional Manager - AnswerManager in charge of a functional area or team
/.Information system professionals - AnswerRepresent the group of people that in an
organization oversee the design, development, acquistion, implementation, and
maintenance of the firms information system resources
/.Moores Law - AnswerIf the current rate of improvement in the production process of
transistor-based microprocessors continued, the number of of transistors that could be
etched on an integrated circuit would double every one to two years
/.Moores law implications - AnswerProcessing power and memory have increased
costs of computing power have declined
computers have become easier to use
/.Information System - AnswerFormal, socio-technical, organizational system designed
to collect, process, store, and distribute information
/.Four components of IS - Answertechnology, process, people, structure
/.Information Technology - Answerdefined as hardware, software, and
telecommunication equipment. IT is the cornerstone of any modern IS
/.Process - AnswerDefined here as the series of steps necessary to complete a
business activity
/.Structure - Answerthe organizational design and relationships within the information
system
/.Purpose of information systems? - AnswerFulfilling organizational processing needs
• Improve efficiency and effectiveness. while reducing costs
• Achieve a (specified) Information System goal.
• Example: Grocery store
- To increase the efficiency and speed of customer check-out by using self-check out
stations.
, /.Firm strategy - AnswerThe manner in which the organization intends to achieve its
objectives.
/.Firm culture - Answerthe collection of shared beliefs, expectations, and values
/.Infastructure - Answerthe set of shared IT resources and services of the firm,
constrains and enables opportunities for future information systems implementations
/.Three levels of organizational change - AnswerFirst order: Automate
Second Order: Informate
Third Order: Transform
/.First order change - Answeronly effects the technical system. it occurs when an IT
innovation is introduced that modifies how an existing process is performed
easiest to envision
easiest to justify
easiest to manage
/.Second Order - Answereffects the People component- the way people perform
processes and the manner in which they interact with the technology change.
It occurs when the information intensity of the process being performed changes
substantially due to the introduction of new IT
KEY challenges
- Provide appropriate training
- overcome the human tendency to resist change
/.Third order change - Answeraffects the structure component
Technology: a change in the way the organization selects, uses, and manages
technology
People: a change in the reporting and authority structure of the organization
Process: a novel way of task accomplishment or a new set of task
-managing it requires significant managerial and executive involvement
/.Components of the hierarchical perspective - AnswerOperational level
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