Technicians should not decide they will be able to restore a damaged item
until they have the item and communicated with the customer
Answer –pretest
2. The restoration company works for the property owner, who is the primary
customer. A secondary customer is the when the
property owner is a...
IICR Fire and Smoke Restoration Exam.pdf file:///C:/Users/HP/Desktop/New%20folder%20(4)/IICR%20Fire%2
IICR Fire and Smoke Restoration
Questions & Answers
1. Technicians should not decide they will be able to restore a damaged item
until they have the item and communicated with the customer
Answer –pretest
2. The restoration company works for the property owner, who is the primary
customer. A secondary customer is the when the
property owner is an
Answer insurance carrier, insured
3. Smoke and soot particles are visual by-products of
.
Answer incomplete combustion
4. Heat, fuel, and oxygen are the key elements required for .
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,IICR Fire and Smoke Restoration Exam.pdf file:///C:/Users/HP/Desktop/New%20folder%20(4)/IICR%20Fire%2
Answer com-bustions
5. The particle size range of combustion smoke particles is ,
microns.
Answer .1 , 4
6. The general categories into which all smoke residues may be places are
PAH (Polycyclic Aromatic Hydrocarbons) and .
Answer sout
7. Both PAH and soot particles have been reported to be to
humans.
Answer carcinogenic
8. A very difficult smoke odor for technicians to overcome is the
odor, also called "psychological" odor.
Answer heightened awareness
9. To remove high levels of protein odor from surfaces, is
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,IICR Fire and Smoke Restoration Exam.pdf file:///C:/Users/HP/Desktop/New%20folder%20(4)/IICR%20Fire%2
usually required for cleaning protein residues.
Answer wet cleaning
10. When burned, this material will provide a thick, heavy black smeary
residue.
Answer Synthetic
11. Factors to consider in determining the degree of smoke contamination
throughout a structure are the air and generated during
combustion.
Answer pressure, temperature
12. The severity of soot contamination increases with a of oxygen
and decreases when a of oxygen is present during the
fire.
Answer lack, greater quantity
13. Some materials and surfaces naturally adsorb more odors than others.The
odor control industry refers to them as " "
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