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ISDS 3100 Test One Questions and Answers
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ISDS 3100 Test One Questions and Answers
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ISDS 3100 Test One Questions andAnswers
Manager - Answers -a trained, knowledgeable worker who is in charge of a team and
often holds a masters degree in management or business administration
General Manager - Answers -Manager in charge of an entire organization or business
unit
Fuctional Manager - Answers -Manager in charge of a functional area or team
Information system professionals - Answers -Represent the group of people that in an
organization oversee the design, development, acquistion, implementation, and
maintenance of the firms information system resources
Moores Law - Answers -If the current rate of improvement in the production process of
transistor-based microprocessors continued, the number of of transistors that could be
etched on an integrated circuit would double every one to two years
Moores law implications - Answers -Processing power and memory have increased
costs of computing power have declined
computers have become easier to use
Information System - Answers -Formal, socio-technical, organizational system designed
to collect, process, store, and distribute information
Four components of IS - Answers -technology, process, people, structure
Information Technology - Answers -defined as hardware, software, and
telecommunication equipment. IT is the cornerstone of any modern IS
Process - Answers -Defined here as the series of steps necessary to complete a
business activity
Structure - Answers -the organizational design and relationships within the information
system
Purpose of information systems? - Answers -Fulfilling organizational processing needs
• Improve efficiency and effectiveness. while reducing costs
, • Achieve a (specified) Information System goal.
• Example: Grocery store
- To increase the efficiency and speed of customer check-out by using self-check out
stations.
Firm strategy - Answers -The manner in which the organization intends to achieve its
objectives.
Firm culture - Answers -the collection of shared beliefs, expectations, and values
Infastructure - Answers -the set of shared IT resources and services of the firm,
constrains and enables opportunities for future information systems implementations
external organizational environment - Answers -the regulation
the competitive landscape
the general business and social trends
Three levels of organizational change - Answers -First order: Automate
Second Order: Informate
Third Order: Transform
First order change - Answers -only effects the technical system. it occurs when an IT
innovation is introduced that modifies how an existing process is performed
easiest to envision
easiest to justify
easiest to manage
Second Order - Answers -effects the People component- the way people perform
processes and the manner in which they interact with the technology change.
It occurs when the information intensity of the process being performed changes
substantially due to the introduction of new IT
KEY challenges
- Provide appropriate training
- overcome the human tendency to resist change
Third order change - Answers -affects the structure component
Technology: a change in the way the organization selects, uses, and manages
technology
People: a change in the reporting and authority structure of the organization
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