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SEVI Exam 2 | 125 Questions with 100% Correct Answers | Verified | Latest Update 2024
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SEVI Exam 2 | 125 Questions with 100% Correct Answers | Verified | Latest Update 2024
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SEVI Exam 2 | 125 Questions with100% Correct Answers | Verified |
Latest Update 2024
Organization chart - ✔✔A diagram that represents the positions and
relationship within an organization.
Chain of command - ✔✔The line of authority that extends from the highest to
the lowest levels of an organization. can be short or long, depending on the
organizations size.
Job Design - ✔✔structuring the tasks and activities required to accomplish a firm's
objectives into specific jobs so as to foster productivity and employee satisfaction
,Job Specialization - ✔✔the separation of all organizational activities into
distinct tasks and the assignment of different tasks to different people
Scientific Management - ✔✔identify the "one best way" to structure work that
maximizes efficiency. Focuses on designing jobs around the concepts of task
specialization, skill simplification, and repetition. proposed by Fredrick Taylor.
job rotation - ✔✔The systematic shifting of employees from one job to another.
workers are less likely to become bored and dissatisfied
departmentalization by function - ✔✔grouping jobs that relate to the
same organizational activity (function).
Advantage: high degree of work specialization, help organizations compete
on cost
,Disadvantage: emphasis on department over the organization as a whole
(= organizational silo)
departmentalization by product - ✔✔Grouping activities related to a
particular product or service. Effective when products are so different.
Baby feminine and family care, Beauty, Health care, Grooming
Advantages : Easier decision making, integration of all activities associated with a
product
Disadvantages: some duplication of specialized activities between
departments, emphasis on product over the organization as a whole
departmentalization by location - ✔✔grouping activities according to the
defined geographic area in which they are performed.
U.S region, European Region, Asian Region, Africa Regions
Advantages: allows a ready response to unique demands or requirements of a
location.
, Disadvantages: requires a large administrative staff and elaborate control system
for coordination across many locations
departmentalization by customer - ✔✔grouping activities according to the
needs of various customer populations
EX: bank
corporate banking, retail banking, private banking
Advantages: allows the firm to deal efficiently with unique customer or customer
groups
Disadvantages: requires a larger than usual administrative staff
Delegation - ✔✔Assigning part of a managers work and power to other workers.
Centralized organization - ✔✔An organization that systematically works
to concentrate authority at the upper levels of the organization.
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