MBA 704 Exam 2; Chapter 3 Questions And
Answers
what was the first major development in organization theory? viewing the organization as
a system made up of interacting parts. the open systems concept, which stresses the input of the
external environment, has had a tremendous impact on moder...
what was the first major development in organization theory? viewing the organization as
a system made up of interacting parts. the open systems concept, which stresses the input of the
external environment, has had a tremendous impact on modern organization theory.
this development was followed by an analysis of organizations in terms of their ability to process
information in organization theory is the contingency approach. the premise of the contingency
approach is that there is no single best way to organize. the organizational design must be fitted
to the existing environmental conditions
what is the more modern natural selection/ecological view of organizations? challenges
the contingency approach. whereas the contingency approach suggests that organizations change
through internal transformation and adaptation, the eco approach says that it is more a process of
the survival of the fittest; there is a process of organizational selection and replacement
what are the information processing and organizational learning? these approaches to
organization theory are based largely on systems theory and emphasize the importance of
generative over adaptive learning in fast-changing external environments
, MBA 704 Exam 2; Chapter 3 Questions And
Answers
Chris Argyris x learning organization: what is the single-loop and double-loop? single-
loop learning involves improving the organization's capacity to achieve known objectives. it is
associated with routine and behavioral learning. the organization is learning without significant
change in its basic assumptions
double-loop learning reevaluates the nature of the organization's objectives and the values and
beliefs surrounding them. this type of learning involves changing the organizations culture. it
consists of the organization's learning how to learn
generative learning vs adaptive learning Peter senge portrayed this type of organization
from a systems theory perspective and made the important distinction between adaptive and
generative learning. adaptive learning is simple and is the first stage of the learning organization,
adapting to environmental changes
to adapt to changing customer expectations for quality and service, organizations have still
struggled with their basic assumptions, cultural values, and structure. they haven't gone beyond
mere adaptive learning. the more important generative learning was needed
, MBA 704 Exam 2; Chapter 3 Questions And
Answers
generative learning involves creativity and innovation, going beyond just adapting to change to
being ahead of and anticipating change. the gnerative process leads to a total reframing of an
organization's experiences and learning from that process
learning organization
- presence of tension
- systems thinking
- cultural facilitating learning presence of tension
- gap between vision and reality
- questioning/inquiry
- challenging status quo
- critical reflection
systems thinking
- shared vision
- holistic thinking
- openness
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