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Medical Assisting Final Exam (Connexus people: Study these BEFORE resuming the dang test)
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Medical Assisting Final Exam (Connexus people: Study these BEFORE resuming the dang test)
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Medical Assisting Final Exam (Connexus people:Study these BEFORE resuming the dang test)
The Creed of the AMA includes all BUT the following statements Correct Ans-I am loyal to my
patients
When writing a letter to a patient, you realize the importance of communicating using
_________ in order to ensure that the patient understands. Correct Ans-common terms in
plain language
Computers can be _________ to communicate with other computers in the facility or even at
another facility Correct Ans-networked
You are having difficulty with back pain and you feel it is due to a problem while you are
working at your desk. You recognize that you may need to ask for a(n) Correct Ans-
ergonomics assessment
The _________ reviews patient procedures and services and identifies what works well and
needs to change Correct Ans-QA program
List the five levels in Maslow's hierarchy of needs. Correct Ans-self-actualization, esteem,
love/belonging, safety, physiological
, You are working with a patient who has dementia and is not able to make medical decisions on
their own. Which legal document enables them to enlist a third party's aid? Correct Ans-
durable power of attorney
You are preparing to start your education and you have found a program. What organization
should you research for accreditation? Correct Ans-ABHES
What important consideration on security and confidentiality related to medical records to you
need to have when organizing a new medical records process in the office? Correct Ans-You
need to have policies and procedures following HIPAA regulations
Which of the following statements is not true about MAs? Correct Ans-MAs should never
perform tasks involving money, such as collections or billing
Which of the following is included in personal protective equipment? Correct Ans-masks,
gloves, and gowns
What is a legal consideration regarding communication and patient rights? Correct Ans-The
patient has the right to info about his plan of care from health care pros
Describe the requirement of HIPAA regarding written communications and documentation in
the medical office> Correct Ans-Protected health care info can be disclosed only for the
purposes of treatment, payment, or operations
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