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OM 300 Exam 3 Northam University Of Alabama – Questions And Answers
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OM 300 Exam 3 Northam University Of Alabama – Questions And Answers
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OM 300 Exam 3 Northam University Of Alabama –Questions And Answers
The objective of HR strategy is Right Ans - to manage personnel and design
jobs so people are effectively and efficiently utilized
HR strategy ensures that people have: Right Ans - a reasonable quality of
work life in an atmosphere of mutual commitment and trust
What are the 3 labor planning policies? Right Ans - 1.Employment Stability
2.Work Schedules
3.Work Rules
Employment stability consists of what 2 strategies? Right Ans - 1. Follow
demand exactly
2. Hold employment constant
Following demand exactly does what? Right Ans - keeps direct labor costs
tied to production
Within following exact demand, although direct labor costs are tied to
production, what other costs are incurred? Right Ans - hiring and
termination, unemployment insurance, and premium wages
Holding employment constant maintains what?
What does it minimize? Right Ans - HEC maintains trained workforce and
minimizes hiring, layoff, and unemployment costs
One of the cons of HEC is that employees may be: Right Ans - underutilized
during slack periods or overworked during busy periods
Within following demand exactly, labor is treated as a _______ cost. Where as
holding employment constant treats labor as a _____ cost. Right Ans -
variable
fixed
What are the different types of work schedules? Right Ans - 1. Standard
work schedule - 5 eight hour days (typically 8-5)
,2. Flextime - allows employees, within reason, to determine their own
schedule
3. Flexible Workweek (aka compressed ww) - Fewer days, longer hours
4. Part time status - fewer, possibly irregular, hours
What are the standard work rules? Right Ans - 1. Specify who can do what
2. Specify when they can do it
3. Specify under what conditions they can do it
4. Often result of union contracts
5. Restricts flexibility in assignments and consequently efficiency of
production
What does job design do? Right Ans - specifies the tasks that constitute a
job for an individual or a group
What are the 5 categories of job design? Right Ans - 1.Job specialization
2.Job expansion
3.Psychological components
4.Self-directed teams
5.Motivation and incentive systems
Job specialization is:
What are the factors of JS? Right Ans - The division of labor into unique
tasks
1.Development of dexterity
2.Less loss of time
3.Specialized tools
4.Paying exact wage for skills required
Job expansion is: Right Ans - adding tasks requiring similar skill to existing
job; intended to reduce boredom associated with labor specialization
Job expansion consists of: Right Ans - -Job enlargement: adding more tasks
to existing jobs
-Job rotation: employees move from one specialized job to another
-Job enrichment: adds planning and control to job
-Employee empowerment:
, The psychological component of job design focuses on Right Ans - how to
design jobs that meet some minimum psychological requirements
The self-directed teams component of job design is: Right Ans - a group of
empowered individuals working together to reach a common goal; can be
long-term or short-term
The motivation and incentives component of job design consists of: Right
Ans - •Bonuses - cash or stock options
•Profit-sharing - profits for distribution to employees
•Gain sharing - rewards for improvements
•Incentive systems - typically based on production rates
•Knowledge-based systems - reward for knowledge or skills
What is ergonomics? Right Ans - the study of the human interface with the
environment and machines; often called human factors
Issues that must be handled in the work environment Right Ans - Feedback
to operator, illumination, noise temperature, humidity
Flow diagrams and process charts are used to analyze Right Ans -
Movement of individuals or material
Activity charts are used to analyze Right Ans - Activities of human and
machine and crew activity
Operations charts are used to analyze Right Ans - body movement
Labor standards are Right Ans - the amount of time required to perform a
job or part of a job
Labor standards help determine Right Ans - labor requirements, costs, and
fair work
Labor Standards may be set in what four ways? Right Ans - 1. Historical
Experience
2. Time Studies
3. Predetermined time Standards
4. Work sampling
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