Shrinkage - answer the shortage or difference between physical count inventory and
inventory
understated on hands causes what - answer excessive amount of freight
overstated on hands causes what - answer a shortage in freight or causes out of stocks
Sam Waltons take on customer service - answer great them help them thank them
make them feel IMPORTANT
NOT a Walmart belief - answer safety and compliance
W's in Walmart - answer who what when where and why
power - answer doing cause they have to
influence - answer makes them want to
how to wrap up a tour - answerClarify notes and ask questions
coaching for success is used how? - answerintention to teach train and developing
associates on the floor on the spot
SWAS - answerstore within a store
ways to prevent shrink - answeraggressive hospitality price changes inventory control
merchandise protection
retailtainment - answerfun way to hold an event for merchandising and increase sales
open door policy can be used how? - answerresolve ideas and concerns
walmart beliefs - answerservice to our customers
respect for the individual
strive for excellence
act with ingrity
5 ps of Merchandising - answerPrice
Product
Placement
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