If apples were advertised in a circular, which of the following should need to placed
above the apple section? - answer As advertised
What can, and should, associates do to prevent customers from slipping items into their
personal bags? - answer Practice aggressive hospitality
Approximately what percentage of shrink is caused by theft? - answer30%
Which of the following is the first step in communication? - answer Listen
What makes a customers shopping experience seamless? - answer Being able to shop
when and where they want
If a customer alerts you to a safety issue in your store, you should... - answer Thank the
customer and let your manager know immediately
The aisle locator signs should match the aisle location on the - answer Label
Which of the following is the best approach when you dont have all the information you
need to complete a work assignment? - answerAsk your supervisor to explain how to
complete the work assignment.
We need to make sure to match the ___ to the aisle and section location. - answerItem
Number
How should you use the zoning tool? - answerPull product to the front of the shelf
What is the first step to making sure that the product ends up in the correct spot on the
shelf? - answerUnloading the item into the correct pallet
What is the purpose of the Associates in Critical Need Trust (ACNT)? - answerOffers
grants to US associates facing hardships as a result of an unexpected crisis.
Which of the following strategies grabs the customers attention while shopping and
uses spacing to help sell products? - answerPlacement strategy
Which of the following is a possible result of reporting mislabeled merchandise? -
answerDecreased shrink
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller julianah420. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $15.99. You're not tied to anything after your purchase.