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ORGB 2811 EXAM PREP NO Question and answers correctly solved

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ORGB 2811 EXAM PREP NO Question and answers correctly solved ORGB 2811 EXAM PREP NO List 5 elements of self-leadership. - correct answer 1. Personal goal-setting. 2. Constructive thought patterns. 3. Designing natural rewards. 4. Self-monitoring. 5. Self-reinforcement. Describe person...

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  • November 11, 2024
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  • 2024/2025
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ORGB 2811 EXAM PREP NO
List 5 elements of self-leadership. - correct answer ✔1. Personal goal-
setting.
2. Constructive thought patterns.
3. Designing natural rewards.
4. Self-monitoring.
5. Self-reinforcement.


Describe personal goal setting. - correct answer ✔Setting goals alone, rather
than getting them assigned or jointly decided.


Explain constructive thought patterns and their two components. - correct
answer ✔Thinking positively (and always constructively) before and while
performing a task. Two components are positive self-talk and mental imagery.
Positive self-talk is talking to ourselves with can-do belief. This increases
motivation and reduces anxiety. (Negative self-talk undermines confidence).
Mental imagery - walking ourselves thought the task. This help identify and
find a solution for potential obstacles. Also motivates for achieving reward
when we visualize it.


Explain natural rewards. - correct answer ✔Slightly altering tasks to make
them more enjoyable and motivating.


Explain self-monitoring. - correct answer ✔Regularly keeping track of goals
through naturally occurring feedback.


Explain self-reinforcement. - correct answer ✔When an employee has
control over reinforcement and implements it only when a self-set goal is
complete. Such reinforcement may be taking a break.

,List and explain 5 stages of team development. - correct answer ✔1.
Forming. Discover expectations, evaluate value of membership, defer to
existing authority, test boundaries of behavior. 2. Storming. Interpersonal
conflict, compete for team roles, influence goals and means, establish norms.
3. Norming. Establish roles, agree on team objectives, form team mental
models, develop cohesion. 4. Performing. Task oriented, committed, efficient
coordination, high cooperation and trust, conflicts are resolved quickly. 5.
Adjourning. The team disbands.


Explain 2 important processes not listed in 5-stages team model. - correct
answer ✔1. Developing team identity. The process of changing their view on
a team from something foreign to being a part of themselves.
2. Developing team competence. Habitual routines with teammates and
forming shared or complementary mental models (visual or relational mental
images) that are shared my all team members.


Explain team roles and what are two types of team roles. - correct answer
✔Set of behaviors people are expected to perform because of the positions
they hold in the team or organization. Roles maybe formal and informal.
Formal: responsible for design. Informal: a shoulder to cry on.


Explain team building and its four types. - correct answer ✔A process that
consists of formal activities intended to improve the development and
functioning of a work team. It attempts to speed up team development
process.
1. task-focused. It clarifies performance goals, increases team motivation to
accomplish these goals, and establishes mechanism for systematic feedback
on the team's goal performance.
2. improving problem-solving skills.
3. clarifies and reconstructs each member's perception of his or her role and
roles expectations of other team members.

,4. improve relations between team members. The members learn about each
other, build trust in each other and develop ways to solve conflict within the
team.


Are team-building activities beneficial? What are the problems? - correct
answer ✔They are popular, but work for general problems only. Better
approach is assess the team's health, the address with specific interventions.
Also team-building is often used as one-shot inoculation, when it should be an
ongoing activity.


Explain team norms - correct answer ✔Team norms are informal rules and
shared expectations that groups establish to regulate the behavior of their
members. They apply to behavior only, not thoughts and feelings, and apply
to team-relevant behaviors only. Based on punishment and reinforcement.


What are three ways that influence the development of team norms? - correct
answer ✔1. People need to anticipate or predict how others will act. Example,
"Boss likes happy people so approach him with a smile".
2. As team member discover more efficient behaviors. for example, a quick
response to email.
3. Experiences and values that members bring to the team. For example, if
employees have strong views that life outside work is equally important to
work, then they will not be ok with working late hours.


Discuss preventing and changing dysfunctional team norms (4). - correct
answer ✔The best prevention is to establish desirable norms when the team
is created. Another way is to select people with appropriate values. As for
change, leaders can reduce bad norms and increase good norms though
speaking up or active coaching or team-based rewards (the latter is not
always effective). If the dysfunctional norms are deeply ingrained, it may be
necessary to disband the team completely and get more fitting members.

, Define virtual teams. - correct answer ✔Teams, whose members operate
across space, time and organizational boundaries and are linked though
information technologies to achieve organizational tasks.


Why are virtual teams gaining popularity? Why are they possible and why are
they necessary? Differentiate. - correct answer ✔The spread of information
technology is responsible for popularity. Information technology increase and
an increase of knowledge-based work makes them possible. They are
necessary due to organizational learning and globalization. Organizational
learning is good for people in distant geographic areas, so they can
collaborate and learn online, since they can't do it in person. Globalization -
doing business all over the world encourages people to co-operate over
distance.


What are success factors in virtual teams (6)? - correct answer ✔Virtual
teams face the same challenges as regular teams with the complications of
distance and time, especially with missing the deadlines.
1. Must have good communication technology skills.
2. Strong self-leadership skills to motivate and guide their behaviors without
peers and bosses nearby
3. Higher emotional intelligence to decipher the feelings from the emails.
4. Must have a toolkit of communication channels with the freedom to choose
the channels they work the best for them. Imposing technology is bad. Also
different channels lose or gain importance over time and it is important to
adjust accordingly.
5. Virtual teams need a plenty of structure. Many of successful team's
principles rely on the structure. For example, clear operational objectives,
documented work processes, agreed upon roles and responsibilities
6. Meet face to face early in the team development process.

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