CPWM Exam Questions And Answers 100%
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What is management? - answercoordinate activities for other people to get the job done
what are the three approaches to management - answerclassical approach
behavioral approach
management science approach
what are the two branches of the behavioral a...
how does a line organization differ from a line and staff organization - answer✔line organization divided
into groups according to a direct chain of command Staff positions are present do not have a direct
chain of command
what is the parents of fresh and septic sewage - answer✔fresh is gray septic is black
a side from money what motivates people to work - answer✔recognition achievement work itself
responsibility
list five types of materials that pipe can be made from - answer✔cast iron asbestos cement PVC plastic
pipe plastic corrugated pipe ductile iron
who is known for the two-factor theory of motivation - answer✔Herzberg is known for the two-factor
theory
what purpose do manholes serve - answer✔inspection maintenance sampling
who is the originator of the needs theory of motivation - answer✔Maslow is the originator of the needs
theory
what purpose do fire hydrants serve - answer✔fire fighting flushing system
explain the difference between two-factor Theory and the needs theory of motivation -
answer✔Herzberg has a two-factor theory motivation and hygiene Maslow has a need Theory based on
five steps
name three ways that water may be stored - answer✔ground elevated tank Reservoir
Douglas McGregor is noted for what management Theory - answer✔Theory X and Theory Y
what three conditions Define a confined space - answer✔limited open for exit and entry large enough so
an employee can perform work not for continuous occupancy
what is delegation - answer✔sharing of authority and responsibility assuming responsibility for others
what are the two major problems associated with stormwater - answer✔run off contaminants
don't delegate an assignment that was delegated to you by your supervisor - answer✔true
what is the definition of leadership - answer✔The ability to influence subordinates in order to
accomplish a mission in an organizational setting
what are the four e's when describing management effectiveness - answer✔effectiveness economy
employee efficiency
Define ethics - answer✔a planned continuous effort to improve employee competency levels and
performance hrd
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