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Organizational Behavior Question and answers verified to pass Organizational Behavior (Chapters 1-8) Organizational Behavior - correct answer Field of study devoted to understanding, explaining, and improving attitudes and behaviors of individuals and groups in organizations Primary Outcom...

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  • November 11, 2024
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Organizational Behavior (Chapters 1-8)
Organizational Behavior - correct answer ✔Field of study devoted to
understanding, explaining, and improving attitudes and behaviors of
individuals and groups in organizations


Primary Outcomes - correct answer ✔Job Performance and Organizational
Commitment


Individual Mechanisms that directly affect job performance and organizational
commitment - correct answer ✔job satisfaction, stress, motivation,
trust/justice/ ethics, learning and decision making


Resource-based view of an organization - correct answer ✔-what makes
resources valuable/create profits for firms
-Looking at financial resources and OB resources (knowledge, ability, wisdom,
image, culture, goodwill)


what makes resources valuable - correct answer ✔-rare, inimitable (history,
numerous small decisions, socially complex resources)
-good people are rare and inimitable


Rule of 1/8 - correct answer ✔-½ organizations don't believe OB matters
-½ make singular changes but need more systematic changes
-½ won't persist long enough
(1/2 of ½ of ½ is 1/8)


Different ways of knowing things - correct answer ✔-Experience: consistent
with their own experiences

,-Intuition: just stands to reason
-Authority: because official agency said so
-Science: scientific studies replicate results (the best one because have proof)


Theories - correct answer ✔-inspire hypothesis
-system of ideas intended to explain something, especially one based on
general principles independent of the thing to be explained
-tell story: about who/where/when/why/how


Hypothesis - correct answer ✔-proposed explanation made on the basis of
limited evidence as a starting point for further investigation


Correlations - correct answer ✔-measure of statistical relationships


How to establish causal relationships - correct answer ✔-need two variables
to be correlated
-presumed cause to precede presumed effect
-no alternative explanation can exist


Meta analysis - correct answer ✔takes correlations and calculates weighted
averages


evidence based management - correct answer ✔scientific findings should
form foundation for management education


Job Performance - correct answer ✔value of the set of employee behaviors
that contribute positively or negatively to organizational goals and
accomplishments

, Three categories of behaviors - correct answer ✔task performance,
citizenship behavior, and counterproductive behavior


Task performance definition - correct answer ✔transforming organizational
resources into goods or services organization produces


Task performance categories - correct answer ✔-routine task vs adaptive
task
-also creative tasks: dawn of creative age, looks at degree to which individuals
develop ideas or physical outcomes that are novel and useful


O*Net - correct answer ✔online database with characteristics of most jobs


Citizenship Behavior Definition - correct answer ✔voluntary employee
activities that contribute to the organization by improving the quality of the
setting, may or may not be rewarded


Two Types of Citizenship Behavior - correct answer ✔interpersonal and
organizational


Interpersonal Citizenship Behavior - correct answer ✔-Benefit coworkers
-Assisting, supporting, and developing other organizational members
-Helping: assisting coworkers with heavy workloads/personal matters/
showing new employees the ropes
-Courtesy
-Sportsmanship

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