How is a bolt's length measured? - ** VERIFIED ANSWERS **✔✔From the bottom of the head to
the tip of the bolt.
Length is measured between the bottom of the head and the tip of the fastener.
Parts Specialist A says that charge accounts are commonly used for, and encourage, large sales. Parts
Specialist B says that one should be familiar with the store's charge policies before making charge
transactions. Who is right? - ** VERIFIED ANSWERS **✔✔Both A and B
Both Parts Specialists are correct. You must be familiar with the charge policies before making a
charge transaction. Also, charge accounts are typically for large sales.
Independent study: Know the diagram of a vane airflow (VAF) sensor - ** VERIFIED ANSWERS
**✔✔Okay, got it!
Parts Specialist A says a 10 percent discount for $25.00 is $2.50. Parts Specialist B says a part bought
for $10.00 and sold for $15.00 will generate a 33% profit. Who is correct? - ** VERIFIED ANSWERS
**✔✔Both A and B
, Both Parts Specialists are correct. A part purchased for $10.00 and sold for $15.00 generates a 33.3%
profit margin. Profit margin is the percentage of the original part cost you have leftover after you pay
for its cost. Also, a 10% discount on a $25.00 sale is $2.50. This is an expression of a mark-up or in
this case, mark-down. Markup is simply a percentage of the sale price. This is not the same as profit
margin
The store is running a fall special on antifreeze. Which of these is LEAST LIKELY to be effective to
promote sales? - ** VERIFIED ANSWERS **✔✔Word of mouth
Word-of-mouth advertising reaches the fewest people.
The muffler does all of the following EXCEPT: - ** VERIFIED ANSWERS **✔✔Improve fuel
economy
Exhaust restriction caused by the muffler does not improve fuel economy.
Which of these tools would be most useful when serving the emission control system? - **
VERIFIED ANSWERS **✔✔Scan tool
A scan tool would be needed to check for any diagnostic trouble codes or freeze frame data
Parts Specialist A says that stock rotations are not necessary. Parts Specialist B says that stock
rotation should be done annually. Who is correct? - ** VERIFIED ANSWERS **✔✔Neither A nor B
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