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PADM Final Review Study Guide Solutions

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PADM Final Review Study Guide Solutions As a doctrine, managerialism continues to evolve, its essence having been distilled under the label "the new public management." According to Christopher Pollitt this has the following aspects, except: - ANSWER-a zerobased budgeting construct. Measuring ...

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PADM Final Review Study Guide Solutions


As a doctrine, managerialism continues to evolve, its essence having been distilled under the label "the

new


public management." According to Christopher Pollitt this has the following aspects, except: -

ANSWER✔✔-a zerobased budgeting construct.


Measuring the productivity of any jurisdiction, organization, program or individual is particularly

problematic


because of the problem of defining outputs and of quantifying measures of: - ANSWER✔✔-the problem

of defining outputs and of quantifying measures of outcomes


Performance management refers to all of the following except: - ANSWER✔✔-use of the royal lie to

achieve goals


SelfDirected Work Teams do the following: - ANSWER✔✔-accept responsibility for its processes and

outputs.


-and-


accept responsibility for the behavior of other groups members.


Some barriers to Productivity Improvement in the public sector are the following, with the exception of:

- ANSWER✔✔-social networking


E-government has created the 311 approach for local government. Many cities like New York and San



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Antonio have shown its utility. The 311 call number is used to: - ANSWER✔✔-place citizens in contact

with a municipal employee who is familiar with


an array of city services and programs.


-and-


try to provide a "one-stop" government


-and-


improve efficiency in service delivery.


The term e-government refers to all of these except: - ANSWER✔✔-a greater need for user fees and

charges for government Internet activities


What is a potential cost or problem of information technology use in information provision or public


service delivery? - ANSWER✔✔-digital divide: unequal access to the Internet


-and-


maintenance of IT system


which is not true about the intranet and the Internet? - ANSWER✔✔-the intranet is to communicate

with the public or external organizational members.


Which statement is not true about managerialism? - ANSWER✔✔-reengineering is a simple change while

reorganization is a broad and deep change.


Strategic management concepts in the public sector: - ANSWER✔✔-come to organizational strategy from

a military lexicon.



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