Shake Shack - New Coldside Test
Take a look at the Custard board. How many scoops of vanilla should you scoop?
Answer: 8
Choose the best picture of a properly portioned scoop of custard for a shake.
Answer: B (top right picture, filled up to the top but not overflowing)
Why does a strawberry shake need less milk than a vanilla shake? Answer:
Because a strawberry shake contains 1 oz of strawberry sauce, which thins the
custard. Vanilla shakes don't contain sauce
True or False: The Malt Powder we use would be dangerous to someone with a
Gluten Allergy. Answer: True
When spinning a shake, why is it important to let the shake spinner do most of
the work? Select all that apply
Because it will ensure the shake reaches the proper consistency;
Because you can multitask and scoop more shakes/cups while the shakes are
being spun
It's best to do this only when extremely busy - otherwise the standard is to hand-
spin the shakes Answer: 1st and 2nd answer choices (Because it will ensure
the shake reaches the proper consistency;
, Passed!!
2024/2025
Because you can multitask and scoop more shakes/cups while the shakes are
being spun)
Key words: its good to let it do most of the work! Not just when really busy!
Can we use thin/runny custard to make a single or double cup of custard?
Answer: No, because the custard will be melted, and therefore not Shack
Standard quality to serve
What should you do if the shake will not come out of the sleeve easily? Answer:
Rub the side of the shake sleeve with you hand to slightly warm and loosen the
shake
Which Featured Shake is properly portioned? Answer: C
How much space should be left at the top of the cup after the shake is poured?
Answer: 1/4 inch
What are the correct scoops for a float? Answer: A
Do we address a guest who approaches us before making drinks on the board?
Why or why not? Select all that apply.
Yes, because we want our guests to feel taken care of and pride ourselves on our
hospitality. We may also be preventing the guest from enjoying their meal;
No, because the drinks on the board were there first
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