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Chapter 20. Communication & Therapeutic Relationships fully solved & updated
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Chapter 20. Communication & Therapeutic Relationships fully solved & updated
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Chapter 20. Communication &Therapeutic Relationships fully
solved & updated 2025-2026(100%
accuracy)
Which form of communication is the nurse using when interviewing the
patient during the admission health history and physical assessment?
1)
Small group
2)
Interpersonal
3)
Group
4)
Intrapersonal - answer ANS:2
The nurse uses interpersonal communication when interviewing the
patient about his health history during the admission assessment. Small-
group communication occurs when a person engages in an exchange of
ideas with two or more people at the same time. Group communication is
interaction that occurs among several people. Intrapersonal
communication is conscious internal dialogue.
,PTS:1DIF:ModerateREF:p. 464
KEY: Nursing process: Assessment | Client need: PSI | Cognitive level:
Comprehension
During admission to the unit, a patient states, "I'm not worried about the
results of my tests. I'm sure I'll be all right." As he observes the patient,
the nurse notes that the patient is shaky and tearful and does not make
eye contact. Unfortunately, the nurse is called away to an emergency
before he has time to complete this discussion. Which of the following
actions is most appropriate for the nurse to establish when returning to
the patient? Patient will
1)
Explain the reason for his incongruent statements
2)
Engage in diversional activities to cope with stress
3)
Express his concerns to his primary care provider
4)
Discuss his concerns and fears with the nurse - answer ANS:4
The nurse has observed a mismatch between verbal and nonverbal
communication. Unfortunately, an emergency has required the nurse to
leave the patient. To resolve this mismatch, the nurse will set a goal to
, have the patient discuss his concerns and fears at their next interaction. It
is inappropriate to ask the patient to explain why his verbal message did
not match the nonverbal message because this will inhibit further
conversation. It may be appropriate to have the patient discuss his
concerns with his primary care provider; however, we do not have enough
information to suggest this course of action. For example, if the patient is
upset about some other matter, this action would not be appropriate.
Similarly, it is not appropriate to suggest diversional activities until the
reason for the mismatch between his words and behavior is identified.
PTS: 1 DIF: Moderate REF: p. 476
KEY: Nursing process: Planning | Client need: PSI | Cognitive level:
Application
The nurse is preparing a patient for a computed tomography (CT) scan of
the abdomen. Which statement by the nurse is best (all contain correct
information)?
1)
"You will need to remain NPO for the 4 hours prior to your CT scan."
2)
"You cannot have anything to eat or drink for 4 hours before your test."
3)
"You will need to be NPO and drink this contrast media before your test."
4)
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