DECA Entrance Exam questions with
verified answers
An employer may be liable for an employee's tort when the employee's actions occur...
- Within normal operating hours.
- Under emotional stress.
- Within the scope of his/her employment.
- Without the employer's knowledge. - correct answer ✔✔Within the scope of his/her employment
Loggins Forestry and Mill Company sells wood to Henderson Wood Products. Henderson sells the wood
to Franklin Construction Company, who uses the wood to build homes and office buildings. What is the
channel of distribution for
the wood products?
- Agent to industrial user to retailer to consumer
- Producer to industrial user to consumer
- Agent to wholesaler to consumer
- Producer to industrial distributor to user - correct answer ✔✔Producer to industrial distributor to user
One way to provide good customer service is to have sufficient inventory available when the customers...
- Request product specifications.
- Place their orders.
- Return samples.
- Submit a quotation request. - correct answer ✔✔Place their orders
,Computer networking and information sharing among channel members at all levels have increased the
levels of collaboration and...
- Transparency.
- Mediation.
- Competitiveness.
- Bureaucracy. - correct answer ✔✔Transparency
A manufacturer that has 65% of the market share is pressuring its wholesalers to sign an agreement
stating that they will not sell competing products. In this situation, the agreement is illegal because it...
In relation to channel management, which of the following actions should the manufacturer take to
effectively introduce a new product to the marketplace:
- Use appropriate promotional techniques to inform channel members
- Establish ethics policies
- Improve communication with distributors or wholesalers
- Apply for a line of credit - correct answer ✔✔Use appropriate promotional techniques to inform
channel members
One way that a manufacturer can foster positive relationships with its channel members is by...
- Selling directly to end users.
- Encouraging a competitive culture.
- Providing training programs.
, - Using aggressive tactics. - correct answer ✔✔Providing training programs
When you look for supporting evidence in published materials, you are evaluating the...
- Margin of error.
- Readability of the text.
- Credibility of the sources.
- Timeliness of the content. - correct answer ✔✔Credibility of the sources
What is the most appropriate closing to include in a response to a customer's e-mail inquiry for product
information?
- The model 2CR is available in three colors—red, black, and white. Reply by e-mail with the color that
you want.
- On behalf of LVN Industries, thank you for your order. Your confirmation number is 243597.
- We apologize for the inconvenience and will send a corrected invoice to you within 24 hours.
- Thank you for your interest in XWQ products. Please let me know if you have any additional questions. -
correct answer ✔✔Thank you for your interest in XWQ products. Please let me know if you have any
additional questions.
Your supervisor has asked you to prepare a marketing status report for each of the company's six
regional offices. The most appropriate way to organize the information is...
- By site location.
- By sales function.
- In chronological order.
- In reverse sequence. - correct answer ✔✔By site location
In which of the following documents is it most appropriate to include an executive summary:
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