CRCR Multiple
Choice Questions & Answers:
Latest Updated A Plus Score
Solutions
The disadvantages of outsourcing include all of the following EXCEPT:
a) The impact of customer service or patient relations
b) The impact of loss of direct control of accounts receivable services
c) Increased costs due to vendor ineffectiveness
d) Reduced internal staffing costs and a reliance on outsourced staff - Answer D
The Medicare fee-for service appeal process for both beneficiaries and providers
includes all of the following levels EXCEPT:
a) Medical necessity review by an independent physician's panel
b) Judicial review by a federal district court
c) Redetermination by the company that handles claims for
Medicare
,d) Review by the Medicare Appeals Council (Appeals Council) - Answer B
Hospitals need which of the following information sets to assess a patient's
financial
status:
a) Income, expenses, debt
b) Patient and guarantor's income, expenses and assets
c) Income, expenses and capacity to take on more debt
d) Assets liquidity, Income, expenses, credit worthiness - Answer B
For scheduled patients, important revenue cycle activities I the Time of Service
stage DO
NOT INCLUDE:
a) Pre-registration record is activated, consents are signed, and co-payment is
collected
b) Positive patient identification is completed, and patient is given an armband
c) Final bill is presented for payment
d) Preprocessed patients may report to a designated "express arrival" desk -
Answer C
,The Electronic Remittance Advice (ERA) data set is :
a) Used for Electronic Funds Transfers between hospitals and a bank
b) A standardized form that provides 3rd party payment details to
providers
c) Required for annual Medicare quality reporting forms
d) Safeguards the Electronic claims process - Answer B
Appropriate training for patient financial counseling staff must cover all of the
following
EXCEPT:
a) Patient financial communications best practices specific to staff role
b) Financial assistance policies
c) Documenting the conversation in the medical records
d) Available patient financing options - Answer C
All of the following information should be reviewed as part of schedule
finalization
EXCEPT:
a) The results of any and all test
, b) The service to be provided
c) The arrival time and procedure time
d) The patient's preparation instructions - Answer A
Indemnity plans usually reimburse:
a) Only for contracted Services
b) A claim up to 80% of the charges
c) A certain percentage of the charges after the patient meets the
policy's annual deductible
d) A patient for out-of-pocket charges - Answer C
Because 501(r) regulations focus on identifying potential eligible financial
assistants
patients hospitals must:
a) Capture their experience with such patients to properly budget
b) Hold financial conversations with patients as soon as possible
c) Build the necessary processes to handle the potentially lengthy payment
schedule
d) Expedite payment processing of normal accounts receivable to protect cash
flow - Answer B
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