BUSA 1105 Exam 2 Questions and
Correct Answers 2024 Latest
Update
What are the characteristics of effective leaders? What leadership style do most
effective leaders use? - Answer- Trustworthy, visionary, and inspiring. A mixture based
off situation.
If an employee falls short of meeting his or her goals, what factors should a manager
consider before engaging in disciplinary action? - Answer- Communicate and give
addition info/ resources to help understand and meet goal.
Self-actualization - Answer- Need for fulfillment. Motivated by challenging, creative,
meaningful work.
Esteem - Answer- Need for self-respect, recognition, and status. Motivated by
acknowledgment, feedback, promotions, perks.
Social beloning - Answer- Need to feel connected to and accepted by others. Motivated
by teamwork, positive corporate culture, company lunchroom, uniforms, department
outings
Safety - Answer- Need to feel secure. Motivated by safety equipment, healthcare plans,
life insurance, retirement plans, job security, gym membership.
Physiological - Answer- Need for basic survival. Motivated by enough pay for for the
basics.
Job enrichment - Answer- 1. Skill Variety- Workers can use a range of different skills.
2. Task Identity- Workers complete tasks with clear beginnings and endings.
3. Task Significance- Workers understand the impact of the task on others.
4. Autonomy- Workers have freedom and authority regarding their jobs.
5. Feedback: Workers receive clear, frequent information about their performance.
Equity theory - Answer- fairness has an effect on motivation
Strategic planning steps - Answer- 1. Define mission
, 2. Evaluate the organization's competitive position
3. Set goals for the organization.
4. Create strategies for competitive differentiation.
5. Implement strategies.
6. Evaluate results, and incorporate lessons learned.
Line Organization - Answer- Clear, simple chain of command from top to bottom. Quick
decision making, lots of paperwork, lack of specialists.
Line-and-staff organization - Answer- Line managers supervise functions for production
and marketing while staff managers supervise functions that assist line managers. Fast
decision making but no communication between line managers and staff managers
except at top level.
Matrix organization - Answer- A matrix structure brings together specialists from
different areas of the company to work on individual projects on a temporary basis.
Teamwork increased motivation and innovation, but too much communications,
meetings, and stress.
Challenges to HR - Answer- layoffs and outsourcing, wage gap, older/younger workers,
gender inequality, work-life balance, lawsuits perception problem
Job description - Answer- An explanation of the responsibilities for a specific position
Job specification - Answer- The specific qualifications necessary to hold a particular
position
Computer-based training - Answer- Online, off-the-job training, convenient, access
anywhere, but takes lots of discipline.
Classroom training - Answer- Away from job setting but during work hours.
Contingent workers - Answer- Temporary full-time workers, independent contractors,
on-call workers, and temporary agency or contract agency workers. Lower cost and
more flexible, but less committed and experienced.
Commission - Answer- Payment as percentage of sales
Bonuses - Answer- Big payments to reward strong performance
Profit sharing - Answer- Reward employees with a share of company profits above and
beyond predetermined goals.
Stock options - Answer- Right to buy shares of company stock at some future date for
the price of the shares on the day that the company awarded the options
