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GEB 3213 Exam 2 – Trammell – 128 Questions and Answers A+ Rated
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GEB 3213 Exam 2 – Trammell – 128Questions and Answers A+ Rated
What are approaches to communication dictated by? - -Cultural contexts -
the cultural norms
- Why does the US prefer the direct approach? - -Because we value sincerity
and openness.
- The US business culture favors _______ thinking.
We prefer things explained in a ______ & _________ fashion. - -Linear
chronological & narrative
- What is unique about the indirect approach in regards to other cultures?
(2) - -1. Point Not at beginning
2. Prioritizes vital cultural norms.
- Indirectness may include what? (5) - -1. Deliberate use of ambiguity
2. Elaborate courtesy and graciousness in wording
3. Meaning carried with message's context
4. Digressions
5. Hierarchy in business
- Why is ambiguity used in the indirect approach? (5) - -1. Takes pressure of
responsibility off the reader/writer.
2. To "save face"
3. It creates multiple meanings
4. Could signal the writer's subtleness and skill to the reader.
5. Suggest reader to pay attention to whats not said
- What is paralanguage? - -Vocal Qualifiers and Vocalizations.
- List some vocal qualifiers. - -Pitch, volume, velocity
- List some vocalizations. - -Non-word vocalizers and fillers
i.e. "uh-huh"
- How does the US view high pitch?
How does the French? - -US: Speaker is uncertain/doubtful
It it typical.
- How can nonword vocalizers be misinterpreted? - -US "uh-huh" is good but
in Japan it means Yes
, - How is eye contact seen in the US?
In Japan? - -US: Honesty
Japan: Invasion of privacy; rude
- What is different in regards to gestures between the US, Japanese and
Middle Eastern business culture? - -Middle East:Use very large gestures,
touch listener,
US: not as expressive, still uses forceful gestures (drumming to underline
point)
Japan: Very few gestures
- What are the different categories of nonverbals? (5) - -1. Chronemics
2. Oculemics
3. Haptics
4. Olfactics
5. Chromatics
- What are some other nonverbal considerations we should make in meeting
with people from other countries? (4) - -1. Use of office space
2. Silence
3. Greetings
4. Personal space
- What is chronemics? - -A culture's attitudes and perceptions of time.
- What are the different views of chronemics? - -Monochronic and
polychronic
- What is the monochronic view? - -Time is seen as linear and work is seen
as a task by task accomplishment within a time frame.
- What is the polychronic view? - -Time is seen as elastic and open-ended.
Doing several important tasks simultaneously
- Which countries are monochronic and polychronic? - -M: US, North
America
P: South & Central America, Mediterranean, Middle East
- Which countries take time commitments very seriously? - -1. US
2. Northern Europe
3. Asia
4. German
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