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IAHSS BASIC OFFICER CERTIFICATION EXAM, BASIC TRAINING FOR HEALTHCARE SECURITY OFFICERS, IAHSS ADVANCED OFFICER LATEST UPDATE THIS YEAR COMPLETE 400 QUESTIONS AND CORRECT ANSWERS JUST RELEASED$27.99
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IAHSS BASIC OFFICER CERTIFICATION EXAM, BASIC TRAINING FOR HEALTHCARE SECURITY OFFICERS, IAHSS ADVANCED OFFICER LATEST UPDATE THIS YEAR COMPLETE 400 QUESTIONS AND CORRECT ANSWERS JUST RELEASED
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IAHSS BASIC OFFICER CERTIFICATION
Institution
IAHSS BASIC OFFICER CERTIFICATION
IAHSS BASIC OFFICER CERTIFICATION EXAM, BASIC TRAINING FOR HEALTHCARE SECURITY OFFICERS, IAHSS ADVANCED OFFICER LATEST UPDATE THIS YEAR COMPLETE 400 QUESTIONS AND CORRECT ANSWERS JUST RELEASED
IAHSS BASIC OFFICER CERTIFICATION EXAM, BASIC TRAINING FOR
HEALTHCARE SECURITY OFFICERS, IAHSS ADVANCED OFFICER LATEST
UPDATE THIS YEAR COMPLETE 400 QUESTIONS AND CORRECT
ANSWERS JUST RELEASED
IAHSS Basic Officer Certification exam
QUESTION: In the patient- and family-centered care philosophy, who determines which
individuals are part of the patient's family?
A. Patient's parents or legal guardians.
B. Nursing staff.
C. Attending physician.
D. The patient, provided he or she is developmentally mature and competent to do so. -
ANSWER-D. The patient, provided he or she is developmentally mature and competent to do
so.
QUESTION: Which of the following is not an example of an external costumer? A. Patients.
B. Vendors.
C. Employees.
D. Regulatory agencies. - ANSWER-C. Employees
QUESTION: Which of the following does NOT help the security uniform communicate an
appropriate message to the public?
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A. Clean uniform.
B. Wearing the uniform shirt outside of the trousers.
C. Well cared for uniform. D. Shined footwear. - ANSWER-B. Wearing the uniform shirt outside
of the trousers.
QUESTION: Which of the following is NOT an example of undesirable behavior and demeanor in
a security officer?
A. Bad attitude.
B. Dishonesty.
C. Impoliteness.
D. Confidence. - ANSWER-D. Confidence.
QUESTION: What is the relationship between employees and management sometimes called?
A. Employee relations.
B. Confidentiality.
C. Family interaction.
D. Tense conversation. - ANSWER-A. Employee relations
QUESTION: Which of the following may union members NOT do during picketing?
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A. Carry signs.
B. Protest management decisions.
C. Block entrances to the building.
D. Congregate outside the facility. - ANSWER-C. Block entrances to the building.
QUESTION: Which of the following is NOT a true statement about customers' perceptions of
their experience?
A. Interaction is subject to personal interpretation.
B. Interaction can only be perceived by words stated.
C. Interaction is affected by body language.
D. Interaction is affected by all of your actions. - ANSWER-B. Interaction can only be perceived
by words stated.
QUESTION: Which of the following is NOT one of the three powerful, personal reasons to
provide great customer service?
A. More job satisfaction.
B. Less stress and hassle.
C. Trying to impress your supervisor.
D. More job success. - ANSWER-C. Trying to impress your supervisor.
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