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SSR Certification - WK1 Exam Questions and Answers
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SSR Certification - WK1 Exam Questions and Answers
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SSR Certification - WK1 Exam Questionsand Answers
What is the principle objective? - Answers -We will exceed our customers' expectations
to maximize the long-term value of Cintas for its shareholders and working partners.
What are the 3 components of Cintas Corporate Culture? - Answers -1. Principle
Objective, 2. Company Character, 3. Management System
What are common buyer motivations? - Answers -Convenience, compliant, productivity,
reduce liability and worker's comp costs, cost effective, employee benefit
What does it mean to get a customer bundled and rooted? - Answers -Bundled - Selling
multiple number of products and services offered by Cintas, Rooted - Having multiple
contacts within a customer to leverage value of Cintas services.
What does SAFE Stand for? - Answers -S - Single source provider, A - Adaptable
programs, F - Five-star experience, E - Exclusive partnerships
What are 10 or more Cintas FAS uniqueness's? - Answers -Me!, convenience, SAFE,
compliance, productivity, reduce liability & worker's comp, cost effective, AED checks,
WB, EW service, training, sanitized cabinets, trained professionals, frequency
What are the 3 touches? - Answers -1. Check in with the DM (review program, what's
new, anything needed), 2. Disinfect, organize, inventory cabinet, 3. Follow-up with DM
(report back on items replenished, expired, additional needs)
What is competitive urgency? - Answers -Attending to every detail of our business with
a sense of urgency, enthusiasm, professionalism, and thoroughness
What is positive discontent? - Answers -We are never satisfied with the status quo. We
constantly strive to improve the process, the systems, the products and the service. We
have a sense of positive discontent. We are not grumblers and complainers.
What are the 3 keys of Cintas' Safety Objective? - Answers -1. Every Cintas location is
injury-free, 2. Every partner is engaged in continuously improving safety, 3. Cintas is
widely recognized as one of the world's leaders in safety and health performance.
What is a policy exception? - Answers -An exception of policy
What does FAS stand for? - Answers -First Aid, Safety
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