Cintas SSR Certification corporate
culture, growth and selling exam
What is our principle objective? - Answers -We will exceed our customers' expectations
to maximize the long-term value of Cintas for its shareholders and working partners.
What are the main elements of our Corporate Character? - Answers -We are
professional, we have high ethical and moral values, we attend every detail of our
business with competitive urgency, we have a spartan attitude and positive discontent.
What does it mean to be a Cintas Professional? - Answers -We are thorough,
enthusiastic and courteous. We do whats right not was easy and we look professional.
What is competitive urgency? - Answers -Attending to every detail of our business with
a sense of urgency, enthusiasm, professionalism, and thoroughness
What is positive discontent? - Answers -We constantly strive to improve our process,
systems, products and services. We are never satisfied
Explain the review process. - Answers -We have one at six months with
supervisor/manager, and a more in depth one at one year with numbers and self
assessment
what is the open communication process? - Answers -Cintas encourages partners to
discuss issues with our supervisor. Manager, HR manager, location safety and
improvement committee, GM and finally the cintas direct line.
What are the typical uniforms buying motives? - Answers -I.S.S.S. P.Q.E.
Image, ID/Security, soil protection, sanitation, safety, quality, productivity and easy to do
business with.
Why would a company rent uniforms rather then buy them? - Answers -W.A.C.P.S
S.S.R.H.G.E
We treat toil better, add/stop with little cost, convenience; pick up at work place,
replacement for normal wear and tear, size changes/replacements at little or no charge,
supplier responsible for wearer's appearance, high turn over, sanitation, government
requirement and employee benefit
why would a company buy uniforms rather than rent them? - Answers -M.L.L.C.P.
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