17.performance indicators: body language; emotional displays;
communication pattens; response to adversity
18.mental preparation plan: goal setting; imagery; relaxation and
energization; self-talk; putting it together/routines
19.Coach Effectiveness Training (CET): focus on athletes' effort and
enjoyment rather than statistics or scores; emphasize positive
reinforcement, encouragement, and sound technical instruction;
establish norms that emphasize athletes' obliga- tions to support one
another; involve athletes in decisions regarding team rules and
reinforce compliance with rules; become more aware of one's own
behavior as a coach
20.coach responses to mistakes: mistake-contingent encouragement;
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