LMSW Exam Study Set (Pt. 5) Questions and Correct Answers the Latest Update
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Course
LMSW
Institution
LMSW
Methods used to facilitate communication
Empathy, genuineness, positive regard, listening, attending, suspending value
judgments, and boundaries.
Verbal & Nonverbal Communication Techniques
active listening, silence, questioning, reflecting or validating, paraphrasing and
clarifying, refra...
LMSW Exam Study Set (Pt. 5) Questions
and Correct Answers the Latest Update
Methods used to facilitate communication
✓ Empathy, genuineness, positive regard, listening, attending, suspending value
judgments, and boundaries.
Verbal & Nonverbal Communication Techniques
✓ active listening, silence, questioning, reflecting or validating, paraphrasing and
clarifying, reframing, desirable facial expressions, desirable gestures and postures.
Manifest Communication
✓ concrete words or terms used in communication
Latent Communication
✓ the underlying meaning or words or terms; not visible
Methods used to obtain/provide feedback
✓ o Should be obtained in difficult situations as well as good situations
✓ o Consent should be obtained when an outside agency is used
✓ o Feedback is critical during key decision points (transferring or closing cases)
✓ o Documenting feedback is essential
✓ o Try and make the feedback receiving time similar to all clients
✓ o Confidentiality should be respected if the informant wants it
✓ o Always be clear about why feedback is needed
✓ o Make sure the communication method is appropriate
✓ they are essential to understanding expectations, should be clear and concise, should
supports actions in the best interest of the client, training should be available for self-
development, policies need to be reviewed periodically, and should be "owned" by all
those who follow them.
Use of Single-Subject Designs in Practice
✓ used to determine whether the intervention has the intended impact on an
individual, or on many individuals who form a group. (ex: pre-post design, single case
study AB, and multiple baseline design ABA or ABAB.)
Use of Cognitive Behavioral Techniques
✓ a hands-on practical approach to problem-solving. Its goal is to change patters of
thinking or behavior that are responsible for clients' difficulties, and so change the
way they feel. It's a combination of psychotherapy and behavioral therapy.
Culturally Competent Social Work Practice
✓ should promote conditions that encourage respect for cultural and social diversity
and promote policies and practices that demonstrate respect for difference, support
the expansion of cultural knowledge and resources, advocate for programs and
institutions that demonstrate cultural competence, and promote policies that
safeguard the rights of all people.
Applying Concepts of Organizational Theories
✓ attempt to explain the workings of organizations. These theories help social works in
understanding the environments in which they deliver services and the workings of
organizations with which clients interact.
Methods used to establish service networks or community resources
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