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OMIS Exam Notes Question and answers correctly solved OMIS Exam Notes 1. What is operations management - correct answer The design, operation, and improvement of manufacturing and service systems 2. What is operations - correct answer A function or system that transforms inputs into out...

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  • November 6, 2024
  • 28
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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OMIS Exam Notes
1. What is operations management - correct answer ✔The design, operation,
and improvement of manufacturing and service systems


2. What is operations - correct answer ✔A function or system that transforms
inputs into outputs of greater value. The transformation process can be
physical, locational, exchange, psychological, physiological, and informational


3. What is a value chain - correct answer ✔A series of activities from supplier
to customer that add value to a product or service


4. What are the four primary functional areas of a firm - correct answer
✔Marketing, finance/accounting, human resources, and operations/suppliers


5. What is craft production - correct answer ✔The process of handcrafting
products or services for individual customers


6. What is the division of labour - correct answer ✔Dividing a job into a
series of small tasks, each performed by a different worker


7. What are interchangeable parts - correct answer ✔The standardization of
parts, initially as replacement parts, which enabled mass production


8. What is scientific management - correct answer ✔The systematic analysis
of work methods


9. What is mass production - correct answer ✔The high volume production of
a standardized product for a mass market

,10. What is the quality revolution - correct answer ✔An emphasis on quality
and the strategic role of operations - production tied to consumer demand


11. What is lean production - correct answer ✔An adaptation of mass
production that prizes quality and flexibility


12. What is supply chain management - correct answer ✔Managing the flow
of information, products, and services across a network of customers,
enterprises, and suppliers


13. What is competitiveness - correct answer ✔The degree to which a nation
can produce goods and services that meet the test of international markets


14. What is productivity - correct answer ✔The ratio of output to input


15. What is strategy - correct answer ✔Provides direction for achieving a
mission


16. What is strategy formulation - correct answer ✔• Defining a primary task
• Assessing core competencies
• Determining order winners and order qualifiers
• Positioning the firm
• Deploying the strategy


17. What is a primary task - correct answer ✔What is the firm in the business
of doing

, 18. What is a core competencies - correct answer ✔What firm does better
than anyone else


19. What are order winners - correct answer ✔Order winners are what wins
the order


20. What are order qualifiers - correct answer ✔Order qualifiers are what
qualifies an item to be considered for purchase


21. What is speed - correct answer ✔Fast moves, fast adaptations, tight
linkages


22. What is quality - correct answer ✔A way to please the customer


23. What is flexibility - correct answer ✔Ability to adjust to changes in
product mix, production volume, or design


24. What is mass customization - correct answer ✔The mass production of
customized products


25. What is policy deployment - correct answer ✔Translates corporate
strategy into measurable objectives


26. What are Hoshins - correct answer ✔Action plans generated from the
policy deployment process


27. What is a balanced scorecard - correct answer ✔a performance
assessment tool that includes metrics related to customers, processes,

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