Exam (elaborations)
APCO EXAM QUESTIONS AND ANSWERS
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APCO EXAM QUESTIONS AND ANSWERS
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APCO EXAM QUESTIONS AND ANSWERSPSTs should remain professional, no matter the circumstance, by using industry jargon
with callers seeking assistance. (4.01 - Answers- FALSE
1. The ___________________ is a 24/7 clearing house which holds and shares
information with local, state, and federal entities. (11.06) - Answers- STATE WATCH
OFFICE
1. ______________ is defined as feeling of deep sympathy and sorrow for another who
is stricken by misfortune accompanied by a strong desire to alleviate the suffering.
(4.02) - Answers- COMPASSION
It is important to give as much information as you can when asked questions in court. -
Answers- FALSE
The two most common court settings that a PST would be subpoenaed for are trials and
____________________. (2.09) a. Jury Selection - Answers- DEPOSITION
When transferring a caller to another PSAP, the call taker can disconnect once they
confirm the correct PSAP has been reached - Answers- FALSE
1. When completing logs, forms and files appropriately, the PST should always use plain
English, even if agency policy states otherwise (7.04) - Answers- FALSE
All agencies use the term "Code 3" to indicate an emergency response (7.02 -
Answers- FALSE
Bunker gear is protective clothing worn by fighter fighters while working an active fire
incident. (10.01) - Answers- TRUE
Law enforcements agencies often use similar terminology and acronyms to describe
incidents and systems. - Answers- TRUE
1. To be eligible for 911 PST renewal certification, the certificate holder must complete
40 hours of renewal training. (1.09) - Answers- FALSE
1. A mobile water source. (10.04) - Answers- TANKER
The use of force or threat of force without declaring war to terrorize citizens and achieve
a political goal is known as ________________________. (11.02) - Answers- STATE
TERRORISM
1. One example of conditions which could rise to the level of trauma are falls greater
than ________ feet. (9.08) - Answers- 10 FEET
, When callers intentionally give false information in order to misdirect law enforcement
resources where no emergency exists, often initiating a SWAT response is known as
__________________ - Answers- SWATTING
1. All TERT members are required to complete the ICS-800 training. (11.04) - Answers-
FALSE
When obtaining pertinent information, the PST should explain delays. - Answers- TRUE
EMTs provide the following care except _____________________________. (9.02 -
Answers- ESTABLISH IV
1. 311/211 is a ___________ resource PSTs should be aware of and the services they
provide.
(06.03) - Answers- COMMUNITY
State resources available to the PSAP include the Highway Patrol, Fish and Wildlife,
Department of Health and ____________________________. (06.03) - Answers-
STATE WATCH OFFICE
1. _____________is defined as bad stress. (12.01) - Answers- DISTRESS
The highest rank in the Fire Chain of Command is ____________________. (10.01) -
Answers- CHIEF
A stolen vehicle is considered a non-emergency incident. (06.02 - Answers- TRUE
1. Ethics is defined as the principles of ____________, ___________ and
_____________ that govern an individual or group. (2.01) - Answers-
HONOR,MOALITY AND ACCEPTED RULES OF CONDUCT
The Enhanced 911 system was introduced in Orange County, CA in 1980. (01.02) -
Answers- FALSE
The Communications Cycle is made up of the following components: (4.08) - Answers-
SENDER, RECEIVER, MESSAGE, MEDIUM, FEEDBACK
1. Typically the five major functional areas in ICS are Command, Operations, Planning,
Logistics, and
_______________________. (11.04) - Answers- FINANCE/ADMINISTRATION
1. Which of the following is not a stressor that is unique to the environment of a Public
Safety Tele communicator? (12.02) - Answers- NOT CARING ABOUT PROBLEMS OF
OTHERS
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