National Traffic Incident Management
(TIM) Questions & Answers |Questions with
100% Correct Answers | Verified | Updated
2024
• Accurate, clear communication among all disciplines involved in TIM means responders:
✔✔-Arrive at the scene sooner and better prepared
- Meet quick clearance goals and clear the scene faster
- Improve safety for themselves and those involved in incidents
The first step of the TIM process is ✔✔detection, a term used to refer to the discovery of
an incident
Telecommunicators are often the first to be alerted to an incident and are responsible for:
✔✔-Providing a basic assessment of the situation
- Dispatching an appropriate response based on their knowledge of available resources
Verification involves collecting sufficient information on the nature of the incident
including identifying: ✔✔- Type and severity of incident
,- Exact physical location
- Number of vehicles involved
• Color and type if possible
- Lanes affected
- Injuries, entrapment
Notification and verification often occur ✔✔concurrently
Determining the incident location
• Telecommunicators should: ✔✔- Ask the calling party to identify the specific
geographic location of the incident, referencing highway mile markers, intersection or
cross street, landmarks, etc.
- If applicable, advise motorists of the Driver Removal Law and instruct them to move
vehicles off the roadway if there are no injuries
• Monitor traffic conditions using: ✔✔- Closed-circuit television (CCTV)cameras
,- Roadway detectors and congestion maps
- Public safety contacts via phone and/or Computer-Aided Dispatch (CAD) links
• Provide real-time traveler information using: ✔✔- ,phone systems and websites
- Social media platforms, such as Twitter
- Changeable message signs (CMS)
- Highway advisory radio (HAR)
Safety Service Patrols ✔✔• Patrol designated highways looking for crashes, disabled vehicles,
abandoned vehicles, debris, and provide services in an effort to keep motorists safe and traffic
lanes open
Safety Service Patrols
Assist responders by: ✔✔- Setting up temporary traffic control
- Relocating vehicles
, - Securing the scene
- Providing incident details to the local TMC
Upon first arriving on-scene, an initial or windshield size-up report should be provided
✔✔-Unit identification
- Exact location of incident
- Number and type of vehicles involved
- Degree of damage
- Number of lanes closed
- Hazards or unique safety concerns
- Establishment of Command
Progress Reports ✔✔A detailed size-up should be provided within 15 minutes
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