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CMST 3118 final questions well answered to pass
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CMST 3118 final questions well answered to pass
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CMST 3118 final questions wellanswered to pass
affective conflict - correct answer ✔✔aware the feelings and emotions are incompatible
conflict of interest - correct answer ✔✔Have incompatible preferences for a course of action or plan to
pursue
value conflict - correct answer ✔✔having differing ideologies
cognitive conflict - correct answer ✔✔two or more people become aware that their thought processes
or perceptions are in conflict
goal conflict - correct answer ✔✔When people disagree about a preferred outcome or end state
facework - correct answer ✔✔refers to specific communication strategies we use to "save" our own or
another person's face (varies from culture to culture and influences conflict styles)
Most people deal with conflict in the way they learned while growing up called - correct answer
✔✔default style
direct approach - correct answer ✔✔emphasizes that conflict is fundamentally a
good thing and should be approached head on
indirect approach - correct answer ✔✔emphasizes that conflict should be avoided
Includes Pacifism, an opposition to the use of force under any circumstances
emotionally expressive - correct answer ✔✔is style where intense and overt displays
of emotions are valued during discussion of disagreements
, restraint - correct answer ✔✔is style where disagreements are best discussed in
an emotionally calm manner.
discussion styles - correct answer ✔✔combines direct & emotionally restrained dimensions &
emphasizes a verbally direct approach for dealing with disagreements (Preferred by White Americans,
Europeans, Australians & New Zealanders)
engagement style - correct answer ✔✔emphasizes a verbally direct & confrontational approach to
dealing with conflict (Preferred by African American, Southern European, Russia & Israel)
accommodating style - correct answer ✔✔emphasizes an indirect approach for dealing with conflict and
a more emotionally restrained manner
dynamic style - correct answer ✔✔uses an indirect style of communicating along with a more
emotionally intense expressiveness
peacebuilding - correct answer ✔✔working toward equilibrium & stability in a society so new disputes
do not escalate into violence & war.
facilitated intergroup dialogue - correct answer ✔✔Dialogue focuses on the power of speaking & being
understood; involves listening & speaking, not to persuade, but to clarify & truly understand an opposing
viewpoint!
forgiveness - correct answer ✔✔strategy being used around the world to
break the trap of conflict, Means letting go of, not forgetting, feelings of revenge, and Includes
acknowledgement of hurt feelings & anger and a need for healing
Ke Xian sees conflict as ultimately destructive for relationships, so he tends to use a _____ approach to
conflict, which includes going along with the group decision even when he disagrees. - correct answer
✔✔indirect
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