MG 101 Quiz 2 Questions and Answers All Correct Update
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Course
MG 101
Institution
MG 101
MG 101 Quiz 2 Questions and Answers All Correct Update
All of the following are common barriers to communication EXCEPT:
a) status difference
b) self-interest
c) personal space
d) poor listening skills
e) all of the above are common barriers to communication - Answer- e) all of the above a...
MG 101 Quiz 2 Questions and
Answers All Correct 2024-2025
Update
All of the following are common barriers to communication EXCEPT:
a) status difference
b) self-interest
c) personal space
d) poor listening skills
e) all of the above are common barriers to communication - Answer- e) all of the above
are common barriers to communication
All of the following are associated with the feeling approach to making a judgement
EXCEPT:
a) emotional
b) analytical
c) personal likes and dislikes
d) sympathetic
e) harmony - Answer- b) analytical
True or False? Nonverbal communication is not as important as verbal communication.
- Answer- False
In making decisions, individuals with lower risk-taking propensities may collect and
evaluate less information. - Answer- False
The grapevine is a form of _________ communication.
a) nonverbal
b) centralized
c) decentralized
d) informal
e) horizontal - Answer- d) informal
6 Traits Associated with Leadership - Answer- Drive, Leadership motivation, Integrity,
Self-confidence, Cognitive ability, Knowledge of the domain, Openness to new
experiences, Extroversion
SLICK DOE
, 4 Types of Leadership Behavior - Answer- Directive - implementing guidelines and
standards, Supportive - friendliness and concern for individuals' well-being,
Achievement-Oriented - setting challenging goals/seeking to improve performance,
Participative - sharing info/emphasizes group decision making
PADS
Formal Communication - Answer- follows the formal structure of the organization and
entails organizationally sanctioned information.
Informal Communication - Answer- involves spontaneous interaction between two or
more people outside of the formal organization structure
Rumors - Answer- entail unsubstantiated information of universal interest; often created
to deal with uncertainty
Gossip - Answer- information that is presumed to be factual and is communicated in
private or intimate settings; often not work-related and focusses on others' personal
lives
Richness describes... - Answer- the amount of information a medium can convey
6 Steps to Effective Listening - Answer- 1) Stop talking
2) Pay attention
3) Listen empathetically
4) Hear before evaluating
5) Listen to the whole message
6) Send feedback
6 Steps in decision making process - Answer- 1) Define the problem
2) Identify criteria
3) Gather and evaluate information
4) list and evaluate alternatives
5) Select best alternative
6) Implement and follow up
Feeling - Answer- maintenance of harmony in the workplace; subjective, sympathetic, &
appreciative
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