AINS 101 Exam | Associate in
Insurance Study Questions and
Answers | Rated A+ | 2024/2025
Guide
Which one of the following best explains why producers should be alert
to changes in clients' loss exposures?
A. Implemented risk management techniques may prove to be
ineffective or become obsolete.
B. Knowledge of such changes will inform their efforts to create a list of
experts that can be called to assist.
C. Producers can aid clients in developing risk management cost
allocation plans.
D. Producers have expertise about risk financing through insurance. -
Correct Answer - A. Implemented risk management techniques may
prove to be ineffective or become obsolete.
The processing of almost every claim involves which one of the following
activities?
A. Engaging an accident scene reconstruction specialist
B. Determining the amount of damages or extent of loss
C. Subrogating
D. Salvaging - Correct Answer - B. Determining the amount of damages
or extent of loss
Maria is a new producer who wears many hats when forming
relationships and then serving her established customers. In this
capacity, which one of the following scenarios most accurately describes
her ongoing work wearing the hat of "claims handler"?
, A. Customer Roland directly contacts Maria and she assumes full
responsibility for his claim as she was the first insurance employee to
receive the claims information.
B. Juanita directly contacts Maria who sold her a policy to adjust her
homeowners claim; Maria nicely explains she has no further
responsibilities after making the sale.
C. Alex directly contacts Maria after a hailstorm damages his new car the
day after he bought a policy from her, and she handles the claim as he is
a brand new customer.
D. Veronica directly contacts Maria for guidance on how to report a
stolen car, Maria provides that, and claims rep Sean takes over after an
introduction from Maria. - Correct Answer - D. Veronica directly contacts
Maria for guidance on how to report a stolen car, Maria provides that,
and claims rep Sean takes over after an introduction from Maria.
Jessie is a new customer service representative (CSR) at the Winfield
Agency. Jessie usually engages in all the following activities, EXCEPT:
Select one:
A. Answering billing inquiries
B. Explaining coverage
C. Reporting new claims
D. Determining coverage quotes - Correct Answer - D. Determining
coverage quotes
Michael is a commercial lines underwriter. He received a risk control
report on a new business that he had recently written with Laura, one of
his producers. After reviewing the report, Michael contacted Laura to let
her know that they needed to process a policy change request adding a
new classification and some exposures to the general liability policy.
These activities are occurring during which one of the following steps of
the underwriting process?
Select one:
A. Determine an appropriate premium
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