Exam (elaborations)
NALS (for legal professionals) Ch. 3, Questions with Solutions
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NALS (for legal professionals) Ch. 3
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NALS (for legal professionals) Ch. 3What is a good trait Legal Assistants working as a receptionist or telephone operator
should have? - answer Knowledge of good public relations
You and another legal assistant are having lunch at the Pizzeria down the street. The
other legal assistant starts to talk about a case she is working on without mentioning
any names. Is this permitted? Why or why not? - answer No. legal assistant are not
allow to talk about open or closed cases.
What is the creation of favorable impressions called? - answer Good public relations
Should the legal assistant be aware of postal regulations and procedures even though
handling outgoing mail is the receptionist's job? - answer yes. legal assistant should
know how to preform all tasks
Do lawyer's assistant have to follow the same code of confidentiality as the lawyer? -
answer Yes
How must policies and procedures for employees in a law office be
laid out? - answermust be in writing
What should a legal assistant do if they are working on a case and someone
approaches the desk to ask a question? - answerClose the file
If a legal assistant has a lot of work to do, should they leave filing for last? - answerNo.
Filing is very important
You are Mr. Gonzalez's legal assistant. His wife Betty calls asking for his whereabouts
because their daughter had an emergency and needs to be picked up from school.
What should you do? - answernever give exact whereabouts of the lawyer
What should the lawyer's assistant do with the copy of the phone message he/she gave
the lawyer? - answerkeep a copy of the messages
What are blank lines left for the date and signatures called? - answerlaw blanks
Where should new supplies be placed? - answerbehind older supplies
When mailing out a letter, what should be attached to the envelope if the legal assistant
needs proof that a letter has been received by the recipient? - answerReturn receipt
, What is a book used to keep track of appointments called? - answerDiary
What are five of the steps to handling incoming mail? - answerAny five of the following
may be used:
1. be careful not to slit the material in the envelope
2. empty each envelope completely
3. fasten enclosures to letter
4. check letter for inside address
5. check the date on letter or certificate of mailing to see if it corresponds to postmark
on envelope
6. mend letter or contents of envelope if necessary
7. date-stamp the letter
8. read through the letter and make notations for the attorney
9. diary important dates
What are the two main types of filing systems? - answerAlphabetic and numeric
What are may a notary act as a notary? - answerOnly in a geographic area where
commissioned
What information should a reminder system help you remember? - answer- payment
dates
- times in which to file pleadings
- trial dates
What can a legal assistant do if a client walked into your office and demanded to see his
or her file? - answerAsk the lawyer if you should allow the client to see the file
What is a sworn statement called? - answerAffidavit
What is a notary public is authorized to do? - answer- administer oaths
- notarize affidavits
- take acknowledgments
How should a lawyers assistant act when answering the telephone? - answerfriendly
and helpful
Where should documents relating to the matters handled for a substantial and frequent
client be filed? - answerClient's general information file
What is the best filing system used for filing client files? - answerNumeric
Who is the person responsible for reminding the lawyer of deadlines? - answerLawyer's
assistant
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