Exam (elaborations)
SALESFORCE II QUESTIONS AND ANSWERS 2024
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Exam of 6 pages for the course salesforce at salesforce (SALESFORCE II)
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Salesforce Module QuestionsWhat is a record? - answerA) design web pages with product features
B) learn to use administrative software
C) create and maintain customer contact
D) set up mobile offices from their vehicles
Which of the following trends in sales has led to an increase in both the education and
skills a salesperson needs? - answer
On average, an experienced, high-performing salesperson will find the highest
compensation opportunities with which approach? - answer
Some top-performing salespeople earn more than their managers. This compensation is
most likely made up of: - answer
Who is Trailhead for? - answerEveryone
What are the benefits in being active in the Trailblazer Community? - answerYou can
learn new skills with other Trailblazers, and You can connect and give back with fellow
Trailblazer
How is a project different from a hands-on challenge? - answerA hands-on challenge
gives you set of requirements to meet, while a project gives step-by-step instructions
What can you find in your Trailblazer Community Feed? - answerPosts from
Trailblazers and topic you follow, and groups you're a member of
How is the best answer selected for a question in the Trailblazer Community? -
answerThe Trailblazer who wrote the question selects it
What is a Salesforce MVP? - answerA trailblazer nominated by their peers who shows
exemplary expertise, leadership, and generosity in the Community
: If you're having trouble with the hands-on challenge in Web Chat Basics, where should
you go for help? - answerThe Hands-On Challenge page in Trailhead Help; if still not
found, The #Trailhead Challenges topic in the Trailblazer Community
What is Sales Enablement? - answerA way to close the skills gap at your company
When identifying process to bring into Salesforce, look for: - answerALL OF THE
ABOVE - manual processes with numerous steps, email-driven processes, teams using
spreadsheets to run the business, documents shared on local directories
, Three use cases for Finance on the platform are: - answerBudget management, Pricing,
Contract management
Our trusted, multitenant cloud means you get: - answerALL OF THE ABOVE -
Upgrades 3x a year, no software to install to access Salesforce, and the benefits of the
same core set features for all customers
The Salesforce API is: - answerLike a contract between two pieces of software, allowing
them to connect and exchange information
Metadata refers to: - answerData about data
The company Information page is where you can find: - answerALL OF THE ABOVE -
your org ID, licenses available and in use, and information on important limits such as
data file an usage
What are the three main categories in the Setup menu? - answerAdministration,
platform tools, settings
What is an easy way to find what you're looking for in the Setup menu? - answerType
the first few letters of what you're looking for in the Quick Find box
When you're getting started with AppExchange, a best practice is to: - answerDevelop a
plan, including budget, timing, and key department use cases
When you want to find an app after you install it, what should you enter in: - answerthe
Quick Find box in Setup
Usernames must: - answerBe in the formal of an email, for example, jdoe@domain.com
When you create a user, you can: - answerGenerate a new password and notify the
users
Field-level security allows you to: - answerRestrict access to certain fields on object
records
You can manage record-level access in your organization using: - answerALL OF THE
ABOVE: role hierarchies, Organization-wide default, etc.
The data Export service: - answerIs accessible through the Setup menu
To export data manually using the Data Export service: - answerFrom Setup, open Data
Export and then select Export now
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