Exam (elaborations)
Salesforce Guide Questions and Answers 100% Correct
- Course
- Institution
Exam of 2 pages for the course salesforce at salesforce (Salesforce Guide)
[Show more]
Content preview
Salesforce GuideCRM - answer Stands for customer relationship management. It's a system that keeps
your customer information in one place, so your team can manage your contact with
your customers with this full history in mind. This makes for happy customers.
Salesforce - answer Is the first company that took CRM to the cloud, enabling
companies to access all of their customer information online, from any device,
anywhere in the world, 24/7.
Sales Cloud - answer Is part of the CRM system that Salesforce offers. Sales Cloud is
created especially for salespeople. Because it's our most popular product, many people
say Salesforce when they actually mean Sales Cloud. Now you know!
Sales Cloud - answer provides sales teams the power to:
-close deals
-increase productivity
-fill pipeline with solid leads
-and score more wins without software, hardware, or speed limits.
Service Cloud - answerService allows you to enhance:
-your customer support — from call-center software to self-service portals.
-Get more responsive, intuitive, and flexible service solutions that help you anticipate
your customers' needs.
Marketing & Journeys - answerBuild and deliver 1-to-1 [or personalized] customer
journeys powered by the intelligent marketing platform for email, mobile, social, digital
advertising, and DMP.
Commerce Cloud - answerCommerce enables you to build better customer experiences
and vastly improve [or increase] conversion rates.
Engagement Apps - answerBuild custom apps connected to Salesforce, and get your
apps to market faster, with Heroku cloud services and developer experience.
Platform & Ecosystem - answerCustomer 360 Platform allows you to streamline,
automate, and mobilize any business process using the secure, scalable Customer 360
Platform. In addition, you can build, run, and manage apps.
MuleSoft Anypoint Platform (Integration & APIs) - answeroffers integration. Connect any
app, data, or device, whether in the cloud or on-premises, in one place. And bring data
from any system, like SAP, Oracle, Workday, and more, directly into Salesforce.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller julianah420. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
83100 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now
