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McDonalds Crew Trainer Exam questions well answered to passed
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McDonalds Crew Trainer Exam questions well answered to passed
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McDonalds Crew Trainer Examquestions well answered to passed
Let’s assume you are the only person stationed on front counter and you do not have a designated
runner. What steps would you take to clear the line of 3 customers? - correct answer ✔✔Take the first
two customers orders. Assemble and present the first customer’s order. Take the last customers order.
Assemble and present customer 2's order. Assemble and present customer 3's order
What does G.E.L. stand for? - correct answer ✔✔Guest Lead Experience
How many towels do you need in your possession when cleaning tables and chairs in the dining room? -
correct answer ✔✔2
When cleaning the toilets in the restroom what do you use to wipe them clean with? - correct answer
✔✔Paper Towel
Explain the first ASK in ask, ask, tell - correct answer ✔✔Repeat order and ask if that is correct
Repeat the second ASK in ask, ask, tell - correct answer ✔✔Verify the grill item or first item on order
Explain the TELL in ask, ask, tekk - correct answer ✔✔Tell the customer you have the grill item or first
item on list
Explain why it is important to ask, ask, tell - correct answer ✔✔To ensure the customer gets and
accurate order
Describe the process for Family Table experience - correct answer ✔✔Front counter order takers
determines if the guest meet the criteria for a Family Table Experience Order. Customer places order.
Front Counter Order taker gives guest a Table tent and cups and explains that they will be brought their
order when it is prepared. GEL servers order to table with stocked apron and accommodates any further
customer requests.
, What is the holding time for French Fries? - correct answer ✔✔7 Minutes
What is the holding time for Hashbrowns? - correct answer ✔✔10 minutes
What is the proper way to shake fries? - correct answer ✔✔Two hands lift out of vat and shake
When can you place a second batch of fries in a VAT? - correct answer ✔✔After the first batch has been
dutied
What are the six enemies of Oil? - correct answer ✔✔1. Carbon
2. Air
3. Salt
4. Heat
5. Detergent
6. Water
Label the fryer VATs in order as to how batches of fries should be cooked - correct answer ✔✔1
4
2
5
3
6
What is the target for Order End Present End for DT orders? - correct answer ✔✔120 seconds
What is the total experience time for drive thru? - correct answer ✔✔300 seconds of 5 minutes
How many inches high is a gold standard ice cream cone? - correct answer ✔✔3 inches
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