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Publix Deli Knowledge Exam Study Guide Solutions

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Publix Deli Knowledge Exam Study Guide Solutions Publix Mission - ANSWER-Our Mission at Publix is to be the premier quality food retailer in the world. 5 Mission Commitments - ANSWER-Focus on Customer Value; Intolerance of Waste; Dedication to dignity, value, and employment security; devotion t...

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  • November 4, 2024
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  • 2024/2025
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  • Publix deli assistant manager tests
  • Publix deli assistant manager tests
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KaylinHoffman
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Publix Deli Knowledge Exam Study Guide Solutions



Publix Mission - ANSWER✔✔-Our Mission at Publix is to be the premier quality food retailer in the

world.


5 Mission Commitments - ANSWER✔✔-Focus on Customer Value; Intolerance of Waste; Dedication to

dignity, value, and employment security; devotion to stewardship of stockholders; involvement as

citizens in the community.


Two Types of Customers - ANSWER✔✔-Internal and External


Internal Customer - ANSWER✔✔-other associates, vendors, suppliers, drivers, and store management


External Customer - ANSWER✔✔-customers that shop in the store: exceed the expectations prompt

service, freshest product, education of customers.


Customer Value - ANSWER✔✔-always look to add value to the role you play, carefully order and handle

product to prevent out of stock product and ensure product quality


Intolerance of Waste - ANSWER✔✔-job efficiency, controlling supply usage, preventing damages,

awareness and report losses or theft, recycling




Copyright © Stuvia International BV 2010-2024 Page 1/7

, Copyright © KAYLIN 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED FIRST PUBLISH NOVEMBER, 2024




Dedicated to the Dignity, Value, and Employment Security of our associates - ANSWER✔✔-enhancing

your role, adding your value and achieving tasks quickly and efficiently and correctly adds to the security

of employment


Devotion to Stewardship of Stockholders - ANSWER✔✔-following the standards and policies maximizing

your sales and profit


Involved as Responsible Citizens in our Communities - ANSWER✔✔-support community they are

neighbors


Publix Guarantee - ANSWER✔✔-the promise and guarantee to provide premier customer service and

quality products to our customers


The Publix Guarantee - ANSWER✔✔-" We will never knowingly disappoint you. If for any reason your

purchase does not give you complete satisfaction, the full purchase price will be cheerfully refunded

immediately upon request."


Our Strategy from Customers stand point - ANSWER✔✔-causing customers to say "I always shop at my

Publix" by providing premier service from friendly knowledgeable associates; convenient, clean,

pleasant, and excitable shopping experience; variety of in stock product at competitive prices


Deli Team Focus Statement - ANSWER✔✔-Providing premier service by understanding and exceeding

needs, communicating the importance of training, create food safe work environment, becoming the

premier quality deli retailer


T.E.A.M - ANSWER✔✔-Together Everyone Achieves More

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