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GEB 3213 Exam 2 Questions and Answers
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GEB 3213 Exam 2 Questions and Answers
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GEB 3213 Exam 2 Questions andAnswers
Situational awareness - Answer-Involves being aware of what is happening in the
vicinity to understand how information, events, and one's own actions will impact goals
and objectives, both immediately and in the near future.
7-38-55 - Answer-Body language accounts for 55% of any given message. Tone
accounts for 38% and the actual words account for only 7%.
Open palms - Answer-An honest, non-threatening gesture.
Expansive pose - Answer-Displays confidence and control.
Low-power pose - Answer-Increases cortisol, displays a lack of confidence.
Stress face - Answer-Clenched jaw, tightened neck, and furrowed brow indicate
distress.
Raised eyebrow - Answer-Express surprise or doubt, usually an insincere gesture.
Eye contact - Answer-Shows interest, could be mistaken for lying if held for too long.
Vocal range - Answer-Women tend to raise while men drop their voices if interested.
Laughter - Answer-Important in developing relationships.
Mirroring - Answer-Usually means two people are getting along and forming a
connection.
Active listening - Answer-Listening in the moment
Synchronous communication - Answer-Real-time communication
Business meeting etiquette - Answer-Stick to the agenda
Specialization - Answer-The process of concentrating on and becoming expert in a
particular subject or skill.
Compartmentalized language - Answer-Individual discipline limits your way of thinking
Corporate culture - Answer-A unifying concept that guides employees toward the
singular mission of a company.
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