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GEB 3213 Exam Hayes Questions and Answers
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GEB 3213 Exam Hayes Questions and Answers
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GEB 3213 Exam Hayes Questions andAnswers
Society - Answer-A community, nations, or broad grouping of people having common
traditions, institutions, and collective activities and interests
Culture - Answer-The characteristic features of everyday life shared by people in a
particular place or time
Business culture - Answer-The norms, values, and beliefs that pertain to all aspects of
doing business in a culture.
Language used while conducting business informs how we view tasks, accomplish
goals, and build relationships
emotional literacy - Answer-the capacity to perceive and to express feelings, especially
as they surround intimate relationships
Discourse - Answer-Written or spoken communication or debate
code switch - Answer-We use different vocab and ways of speaking/communicating in
different situations and with different people
Workplace alienation - Answer-Feeling disconnected from co-workers, because
business relationships lack intimacy we're accustomed to outside of work
Metaphor - Answer-figure of speech comparing two different things
Idioms - Answer-words and phrases that mean something different from the literal
meanings of the words (it's a dog eat dog world)
Reciprocity - Answer-Mutual benefit
zero-sum game - Answer-a situation in which one person's gain is another's loss
Individualism - Answer-Being done by an individual
Collectivism - Answer-Done as part of a group; togetherness
emotional intelligence - Answer-The ability to understand, manage, and effectively
express one's own feelings as well as engage and navigate successfully with those of
others
empathy - Answer-the ability to understand and share the feelings of another
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