GEB 3213 FSU Exam 3 Questions with
Verified Answers
1. Suppose you have written an article about a new product. Your company has
developed an advertising campaign introducing the product to the market and has
added it to their online sales menu. Once your article has been reviewed and posted, it
is accessed online by a reader in another country who is currently researching products
that fall within your product range. That reader sees a banner ad displayed across the
header of the Web page, with the name of your company prominently displayed in the
reader's native language. Ads of this nature are called _____ ads.
a. psychologically irrelevant
b. contextually relevant
c. behaviorally nonrelevant
d. channel nonrelevant
e. interference awareness - Answer-b. contextually relevant
1. _____ are phrases that express the goals, aims or nature of a product, service,
person, or company.
a. Proverbs
b. Snippets
c. Sound bites
d. Quotes
e. Slogans - Answer-e. Slogans
1. Which of the following statements is not true about texting?
a. It has become a common way to connect.
b. It is useful for long and complicated messages.
c. It is a convenient way to stay connected with others when talking on the phone would
be cumbersome.
d. It is useful for short exchanges.
e. It is a form of written communication using a digital device. - Answer-b. It is useful for
long and complicated messages.
1. Which of the following allows you to increase the audience's knowledge, teach about
a topic or issue, and share your expertise?
a. Speech to demonstrate
b. Speech to inform
c. Speech to persuade
d. Speech to entertain
e. Ceremonial speech - Answer-b. Speech to inform
_____ may be defined as the exchange of information with those who are alike
culturally, linguistically, and/or geographically. - Answer-a. Group communication
,_____ may include self-talk, acts of imagination and visualization, and even recall and
memory. - Answer-b. Intrapersonal communication
_____ are nonverbal representations of communication. - Answer-b. Artificats
Which of the following is not one of the goals of a negative news message? - Answer-b.
End the relationship when a formal association is being terminated.
2. What is the final step in the communication process?
a. Context
b. Interference
c. Feedback
d. Message
e. Channel - Answer-c. Feedback
Which of the following statements is not true about groups? - Answer-e. A group does
not recognize itself as a group.
Mike and Sara are both from the same country and share the same culture. The
communication that takes place between them would be classified as: - Answer-a.
intracultural communication
Mark, a manager, approaches an employee in his cubicle to speak to him directly about
his performance. He says "You had better buck up or I'll be forced to put you on a
performance improvement program." A possible disadvantage of this approach is that: -
Answer-b. the lack of tact apparent in the approach may reflect negatively on Mark.
From planning to problem solving, internal conflict resolution, and evaluations and
judgments of self and others, we communicate with ourselves: - Answer-c. through
intrapersonal communication
2. These are brief statements that zero in on the point of a larger or longer message.
a. Slogans
b. Sound bites
c. Proverbs
d. Idioms
e. Phrases - Answer-b. Sound bites
2. A speech to persuade:
a. increases the audience's knowledge.
b. shows the audience how to use, operate, or do something.
c. influences the audience by presenting arguments intended to change attitudes,
beliefs, or values.
d. amuses the audience by engaging them in a relatively light-hearted speech that may
have a serious point.
,e. involves performing a ritual function. - Answer-c. influences the audience by
presenting arguments intended to change attitudes, beliefs, or values.
2. Which of the following tips for effective business texting is not true?
a. Know your recipient.
b. Contacting someone too frequently can border on harassment.
c. Anticipate intentional misinterpretation.
d. Do not text and drive.
e. Unplug yourself once in awhile. - Answer-c. Anticipate intentional misinterpretation.
3. Which among the following is not a characteristic of effective sound bites?
a. Clear and concise
b. Vivid, dynamic language
c. Presented in a monotone
d. Easy to repeat
e. Memorable - Answer-c. Presented in a monotone
3. Which of the following statements is true about e-mail?
a. In business, it has largely replaced memos for external correspondence.
b. In business, it has taken the place of print hard copy letters for internal
communication.
c. It can be very useful for messages that have slightly less content than a text
message.
d. It is best used for fairly lengthy messages.
e. Many businesses use automated e-mails to acknowledge communications from the
public. - Answer-e. Many businesses use automated e-mails to acknowledge
communications from the public.
3. Which of the following is false about planning a speech?
a. For a persuasive speech, in addition to considering the audience's interests, you will
also want to gauge their attitudes and beliefs.
b. For a short speech, especially if it is a speech to entertain, you may be able to rely
completely on your knowledge and ideas.
c. In most cases you will need to gather information so that you can make your speech
interesting by telling the audience things they do not already know.
d. When you have determined your general purpose, the amount of material appropriate
to the time allowed for your speech, and the appropriateness for your audience, then
you can identify the topic for your speech.
e. You should state your specific purpose in more than one sentence. - Answer-e. You
should state your specific purpose in more than one sentence.
3. _____ is defined as a receiver's response to a source.
a. Feedback
b. Context
c. Interference
d. Channel
, e. Message - Answer-a. Feedback
_____ is defined as one's own sense of individuality, personal characteristics,
motivations, and actions. - Answer-c. self
The first part of a negative news message, verbal or written, involves: - Answer-a.
neutral or positive information.
Communication with yourself is called: - Answer-d. intrapersonal communication
_____ involve a common set of theories that explain the world around us, terms to
explain those theories, and have grown to reflect the advance of human knowledge. -
Answer-d. Disciplines
4. "Finger lickin' good" is the _____ of Kentucky Fried Chicken.
a. slogan
b. quote
c. motto
d. creed
e. idiom - Answer-a. slogan
4. Which of the following tips for effective business e-mails is true?
a. Use "Reply All" sparingly.
b. Use abbreviations.
c. Be brief and omit necessary words.
d. A good e-mail should conclude in five small paragraphs or less.
e. Subject lines should be clear, lengthy, and specific. - Answer-a. Use "Reply All"
sparingly.
4. When you are ready to commit to a topic, the first strategy is to:
a. begin the process of writing your general purpose and thesis statements.
b. choose topics that have been done repeatedly over the years.
c. identify an area of knowledge or an issue that deeply interests you.
d. conduct a thorough, objective research.
e. conduct a search in your subject area to get an overview of the subject. - Answer-c.
identify an area of knowledge or an issue that deeply interests you.
Our _____ is "what we perceive ourselves to be," and involves aspects of image and
esteem. - Answer-b. self-concept
Everett Rogers and Thomas Steinfatt define intercultural communication as the
exchange of information between individuals: - Answer-d. who are "unalike culturally."
_____ are formed through communication interaction across time, and often share a
common history, values, and beliefs about the world around us. - Answer-b.
Relationships