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GEB 3213 Midterm Exam Questions with Latest Update
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GEB 3213 Midterm Exam Questions with Latest Update
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GEB 3213 Midterm Exam Questions withLatest Update
BCC and when to use it - Answer-Blind Carbon Copy
Used to send message to others without displaying their email address to other
recipients
CC and when its used - Answer-Carbon Copy
Used to send message to others while displaying their email address to all recipients
ACME Publications is announcing the promotion of two individuals. What form of
communication is best for this purpose? - Answer-Memo
What are the three strategies for good message writing? and how these strategies
help? - Answer-Clear Content
Positive Tone
Proper Format
Help Writers compose effective and engaging letters
Why is a project manager necessary during a team project? - Answer-To keep group on
task and together. An organizer and planner.
The roles of the Project Manager - Answer-1. not a "boss"
2. Keeps the project on course - holds members accountable - manages disagreements
3. Publicizes deadlines and responsibilities by sending emails.
4. Tracks the status of project and ensures members know deadlines and
responsibilities.
5. Prepares meeting agendas, project plans, team charters, meeting minutes and
progress reports.
6. Notifies the instructor of their hindrances or missed deadlines
Describe the structure of a business letter - Answer-Letter head
Senders address
Date
Recipients address
salutation
Body Paragraphs
Complimentary close
Signature Line
Opening paragraph of business letter should... - Answer-Statement in the first sentence
describing the main purpose of the message
Readers initial response to any message written in the U.S. will being: How should I
prioritize this message, and why was it sent to me?
, Middle Paragraph of business letter should include: - Answer-A description of any
explanation or details necessary in completing the message
Closing Paragraph of business letter should include: - Answer-A positive to neutral
courteous closing, may ask for actin to be done if an action was requested in the
messages opening.
Give deadline and explanation for deadline if action is requested
Example of complimentary close: - Answer-Sincerely,
What is one of the most important elements, if not the most important element of an
email? Why? - Answer-Subject Line
It tells recipient what email is about and makes them open in.
When conveying bad news, how should one begin a correspondence? - Answer-Use a
buffer paragraph
two or three neutral sentences the lead into the bad news
Include works of appreciation, agreement, and other positive tones
Why is a Fog Index used in writing? - Answer-To show reading level (grade) of a
message
Using active voice and familiar language help lower Fog Index
What should one know before writing any correspondence of making a presentation? -
Answer-Purpose of message and audience
What approach is the most common for letter writing? - Answer-Direct Approach in the
U.S.
Describe the format of a letter written using the direct approach - Answer-Opening
Paragraph: First sentence describes purpose of message and alerts the reader to the
content
Middle Paragraph: A description of any explanation or details necessary in completing
message
Closing Paragraph: Positive to neutral closing, that may ask for an action to be done of
an action was requested in the messages opening, if calls for action, describe how the
reader should act.
Describe the structure of a Memo - Answer-Letter Head
Message Header
Spelled out date
Body paragraphs
*signature and salutation are omitted
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