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GEB 3213 Quiz 1 Questions with Answers
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GEB 3213 Quiz 1 Questions with Answers
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GEB 3213 Quiz 1 Questions withAnswers
Meeting challenges of the Information Age workplace - Answer--Rapidly changing
communication technologies
-"Anytime, anywhere" and nonterritorial offices
-Self-directed work groups and virtual teams
-Flattened management hierarchies
-Heightened global competition
-Renewed emphasis on ethics
Overcoming barriers to effective listening - Answer--Physical barriers
-Psychological barriers
-Language problems
-Nonverbal distractions
-Thought speed
-Faking attention
-Grandstanding
Building powerful listening skills - Answer--Stop talking
-Control your surroundings
-Establish a receptive mind-set
-Keep an open mind
-Listen for main points
-Capitalize on lag time
-Listen between the lines
-Judge ideas, not appearances
-Hold your fire
-Take selective notes
-Provide feedback
Learning nonverbal communication - Answer--Your body sends silent messages
-Appearance sends silent messages
-Building strong nonverbal skills
Recognizing how culture affects communication - Answer--Context
-Individualism
-Time orientation
-Power distance
-Communication style
-Intercultural communication
-Social media
-Communication technology
, Building intercultural workplace skills - Answer--Curbing ethnocentrism and stereotyping
-Successful oral communication with intercultural audiences
-Successful written communication with intercultural audiences
-Globalization and workplace diversity
-Benefits of a diverse workforce
Guidelines from toastmasters international - Answer-1. Define the purpose and
objectives of your speech
2. Choose a specific illustration, experience or example
3. Don't try to cover too much
4. Never apologize
Self image - Answer-The idea, conception or mental image one has of oneself
Self validation - Answer-Accepting your own internal experience, your thoughts and
feelings
Six levels of validation - Answer-1. Be present
2. Accurate reflection
3. Guessing
4. Validating by history
5. Normalizing
6. Radical genuineness
Tips for undertaking a difficult task - Answer--Fully understand what you are attempting
to do
-Seek expert assistance
-Break it into component parts
-Be willing to learn
-Persist
-Practice
Storytelling - Answer-The conveying of events in words and images, often by
improvisation or embellishment
Eight elements of character development - Answer-1. Physical description
2. Background
3. Personality
4. Relationships
5. Words and actions
6. Motivation
7. Conflict
8. Change
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