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GEB 3213 Exam 1 Hayes FSU Questions with Latest Update
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GEB 3213 Exam 1 Hayes FSU Questions with Latest Update
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GEB 3213 Exam 1 Hayes FSU Questionswith Latest Update
Society - Answer-A community, nations, or broad grouping of people having common
traditions, institutions, and collective activities and interests
Culture - Answer-The characteristic features of everyday life shared by people in a
particular place or time
Business culture - Answer-The norms, values, and beliefs that pertain to all aspects of
doing business in a culture.
Language used while conducting business informs how we view tasks, accomplish
goals, and build relationships
emotional literacy - Answer-the capacity to perceive and to express feelings, especially
as they surround intimate relationships
Discourse - Answer-Written or spoken communication or debate
Learned behavior
code switch - Answer-We use different vocab and ways of speaking/communicating in
different situations and with different people
Workplace alienation - Answer-Feeling disconnected from co-workers, because
business relationships lack intimacy we're accustomed to outside of work
Metaphor - Answer-figure of speech comparing two different things
Idioms - Answer-words and phrases that mean something different from the literal
meanings of the words (it's a dog eat dog world)
Reciprocity - Answer-Mutual benefit
zero-sum game - Answer-a situation in which one person's gain is another's loss
Individualism - Answer-giving priority to one's own goals over group goals and defining
one's identity in terms of personal attributes rather than group identifications
Collectivism - Answer-giving priority to the goals of one's group (often one's extended
family or work group) and defining one's identity accordingly
, emotional intelligence - Answer-The ability to understand, manage, and effectively
express one's own feelings as well as engage and navigate successfully with those of
others
empathy - Answer-the ability to understand and share the feelings of another
sympathy - Answer-feel bad for someone (detached position)
Style - Answer-A basic and distinctive mode of expression.
can be defined as a persons individual voice expressed through creative diction and
syntax
Diction - Answer-the choice and use of words and phrases in speech or writing.
Syntax - Answer-The arrangement of words and phrases to create well-formed
sentences in a language.
verbal fillers - Answer-vocalized pauses in which a speaker inserts sounds such as "uh"
code switching - Answer-switching back and forth between one linguistic variant and
another depending on the cultural context
authored content - Answer--unstructured content in a wide variety of formats. Authored
content are creations that are attributed to an individual or identifiable entity
-ex-emails, texts
grammar - Answer-in a language, a system of rules that enables us to communicate
with and understand others
revision - Answer-the act of rewriting something to correct it or make it more official
Direct message - Answer-present the main point of a message, well, directly.
Main purpose is to give receiver unvarnished information
Indirect Message - Answer-Its main purpose is to deliver difficult or negative news in
such a way as to soften the blow.
Routine Direct Message Approach Should Have... - Answer-1. Clear Content
2. Positive, Tone
3. Proper Form
Routine Messages (Direct Approach) - Answer-1. Clear Content - Provide info clearly
2. Positive Tone
3. Proper Form
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