Biggby barista test Exam Questions With Correct Answers.
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Course
Biggby
Institution
Biggby
Biggby barista test Exam Questions With
Correct Answers.
Select the correct version of P of PERC - answerPerception by costumers that we respect their
time and move them as quickley as possible.
Select the correct version of E of PERC - answerEvery customer leaves the store in a better
mood th...
Biggby barista test Exam Questions With
Correct Answers.
Select the correct version of P of PERC - answer✔Perception by costumers that we respect their
time and move them as quickley as possible.
Select the correct version of E of PERC - answer✔Every customer leaves the store in a better
mood than when the customer arrived.
Select the correct version of R of PERC - answer✔Recognize each customer as an individual.
Select the correct version of C of PERC - answer✔Consistently produce a high quality beverage.
Select the correct version of the mission statement - answer✔Create one new BIGGBY COFFEE
fanatic per day, per store, who will actively promote us to others.
Which pair of procedures more directly affect P of PERC - answer✔Greet customers within 3
steps of the door; thank customers for their patience when service is slow.
Which pair of procedures most directly affect E of PERC - answer✔Run laps every 15 minutes;
Use exact measurements when preparing drinks- don't guess.
Which pair of procedures most directly affect R of PERC - answer✔Learn customers names,
drinks, and stories; Make suggestions to customers who don't know what to order.
Which pair of procedures most directly affect C of PERC - answer✔Never serve lattes with more
than 1/2 of foam; Use exact measurements when preparing drinks- don't guess.
Select the correct version of our cultural values - answer✔Make friends. Have fun. Be yourself.
Share great coffee.
Which of the following is NOT a part of our appearance and uniform policy - answer✔You must
wear white socks. (It's actually the opposite No white socks)
How and why do we wear an apron - answer✔Over the neck, with seams facing in, tied in the
back; it keeps germs on our clothing off equipment and food.
What does FIFO stand for? Which products do we use FIFO on? - answer✔First in, first out; all
of our products.
What concentration should the sanitizer solution be (in ppm) and how long should dishes be
submerged? - answer✔150/200 ppm and above; 1 minute
What is the five minute rule? - answer✔All products must be available w/the door unlocked 5
minutes before open and until 5 minutes past close.
When a customer orders iced coffee, the in store cashier must ask if they want cream of sugar -
answer✔TRUE
Define the term fair trade coffee, and which of our coffees are fair trade? - answer✔Farmers
organized as cooperatives are paid fairly for their beans; black & tan (50%), French roast, and
Rwanda
Define the term 'organic coffee' and which of our coffees are organic? - answer✔Coffee that is
grown without pesticides; Black & tan, french roast, and Costa Rica
What are the two biggest enemies of coffee (that affect the freshness of the beans)? -
answer✔Moisture and air
You can save time during the morning rush by grinding coffee ahead of time - answer✔False
What is the roast for BIGGBY best blend? - answer✔Medium
What is the roast for our espresso blend? - answer✔Medium
What is the roast for our french roast - answer✔Dark
Select the FALSE statement about the ways that the flavored coffee airpots are marked to
prevent mixing with varietal pots - answer✔The handle of the airpot is marked with red tape
Select the statement describing the benefits of staying in position and attending to your priorities
- answer✔These statements are all true
Select the correct version of the shotpullers first position priority - answer✔Pull shots and set up
drinks
Select the correct version of the shotpullers second priority - answer✔Complete and serve
toasted food, including beagles
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