NUR 155 Exam 1 Questions And Answers (Latest 2024 / 2025): Foundations of Nursing - Galen
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Course
NUR 155
Institution
NUR 155
NUR 155 Exam 1 Questions And Answers (Latest
2024 / 2025): Foundations of Nursing - Galen
Restating or paraphrasing - ANSWER -Therapeutic Communication Techniques:
Actively listening for the client's basic message then repeating those thoughts
and/or feelings in similar words
Seeing clarific...
NUR 155 Exam 1 Questions And Answers (Latest
): Foundations of Nursing - Galen
Restating or paraphrasing - ANSWER -Therapeutic Communication Techniques:
Actively listening for the client's basic message then repeating those thoughts
and/or feelings in similar words
Seeing clarification - ANSWER -Therapeutic Communication Techniques:
A method of making the client's broad overall meaning of the message more
understandable; to clarify the message or confess confusion
Perception checking or seeking consensual validation - ANSWER -Therapeutic
Communication Techniques:
A method similar to clarifying that verifies the meaning of specific words rather
than the overall meaning of a message
Offering self - ANSWER -Therapeutic Communication Techniques:
Suggesting one's presence, interest, or wish to understand the client without
making any demands or attaching conditions
Giving information - ANSWER -Therapeutic Communication Techniques:
Providing in simple terms and direct manner, specific, factual information the
client may or may not request
Acknowledging - ANSWER -Therapeutic Communication Techniques:
Giving recognition, in a nonjudgmental way, of a change in behavior, an effort the
client has made, or a contribution to a communication
Clarifying time or sequence - ANSWER -Therapeutic Communication
Techniques:
Helping the client clarify an event, situation, or happening in relationship to time
Presenting reality - ANSWER -Therapeutic Communication Techniques:
Helping the client to differentiate the real from the unreal
,Focusing - ANSWER -Therapeutic Communication Techniques:
Helping the client expand on and develop a topic of importance
Reflecting - ANSWER -Therapeutic Communication Techniques:
Directing ideas, feelings, questions, or content back to clients to enable them to
explore their own ideas and feelings about a situation
Summarizing and planning - ANSWER -Therapeutic Communication Techniques:
Stating the main points of a discussion to clarify the relevant points discussed
Stereotyping - ANSWER -Barriers to Communication:
Offering generalized and oversimplified beliefs about groups of people that are
based on experiences too limited to be valid
Agreeing and disagreeing - ANSWER -Barriers to Communication:
Implies that the client is either right or wrong and that the nurse is in a position to
judge this
Being defensive - ANSWER -Barriers to Communication:
Attempting to protect a person or health care services from negative comments
Challenging - ANSWER -Barriers to Communication:
Giving a response that makes clients prove their statement or point of view
Probing - ANSWER -Barriers to Communication:
Asking for more information chiefly out of curiosity rather than with the intent to
assist the client
Testing - ANSWER -Barriers to Communication:
Asking questions that make the client admit to something
Rejecting - ANSWER -Barriers to Communication:
Refusing to discuss certain topics with the client
, Changing topics and subjects - ANSWER -Barriers to Communication:
Directing the communication into areas of self interest rather than considering the
client's concerns is often a self-protective response to a topic that causes anxiety
Unwarranted reassurance - ANSWER -Barriers to Communication:
Using cliches or comforting statements of advice as a means to reassure the client
Passing judgment - ANSWER -Barriers to Communication:
Giving opinions and approving or disapproving responses, moralizing, or implying
one's own values
Giving common advice - ANSWER -Barriers to Communication:
Telling the client what to do
SBAR - ANSWER -S - situation
B - background
A - assessment
R - recommendation
Communication - ANSWER --Any means of exchanging information or feelings
-Consists of verbal and nonverbal messages
Pace and intonation - ANSWER -Verbal Communication:
The manner of speech, as in the rate or rhythm and tone.
Simplicity - ANSWER -Verbal Communication:
The use of commonly understood words
Using silence - ANSWER -Therapeutic Communication Techniques:
Accepting pauses or sliences that may extend for several seconds or minutes
without interjecting any verbal response
Providing general leads - ANSWER -Therapeutic Communication Techniques:
Using statements or questions that...
* encourage the client to verbalize
, * choose a topic of conversation
* and facilitate continued verbalization
Being specific and tentative - ANSWER -Therapeutic Communication
Techniques:
Making statements that are specific rather than general, and tentative rather than
absolute
Using open-ended questions - ANSWER -Therapeutic Communication
Techniques:
Asking broad questions that lead or invite the client to explore (elaborate, clarify,
describe, compare or illustrate) thoughts or feelings; invite answers that are longer
than one or two words
Using touch - ANSWER -Therapeutic Communication Techniques:
Providing appropriate forms of touch to reinforce caring feelings; be sensitive to
differences in attitudes and practices of clients and self
Clarity and brevity - ANSWER -Verbal Communication:
A message that is direct and simple, saying precisely what is meant, and using the
fewest words necessary
Timing & relevance - ANSWER -Verbal Communication:
Needs to be appropriate to ensure that words are heard and needs to relate to the
person or the person's interest or concerns
Adaptability - ANSWER -Verbal Communication:
What is said and how it is said needs to be individualized and carefully considered
Credibility - ANSWER -Verbal Communication:
Worthiness of belief, trustworthiness, and reliability
Humor - ANSWER -Verbal Communication:
Can be a positive and powerful tool but must be used with care
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