BUSMHR 3200 Charles Buchanan Org
Behav. Exam 1 Questions And Answers
Graded A+.
4 skills employers desire most - correct answer. 1. critical thinking
2. problem solving
3. judgement and decision making
4. active listening
5 characteristics of bad employees - correct answer. 1. problems with interpersonal
relationships
2. fail to hire, build, and lead a team
3. fail to meet business objectives
4. unable to change or adapt
5. lack functional orientation
organizational behavior - correct answer. The study of individuals and groups within
an organizational context, and the study of internal processes and practices as they
influence the effectiveness of individuals, teams, and organizations
leadership - correct answer. the process of developing ideas and a vision, living by
values that those ideas and that vision, influencing others to embrace them in their own
behaviors, and making hard decisions about human and other resources
leader - correct answer. person who exhibits the key attributes of leadership
manager - correct answer. directs, controls, and plans the work of others and is
responsible for results.
3 key functions of leaders and managers - correct answer. authority, responsibility,
accountability
authority - correct answer. the right to make decisions
responsibility - correct answer. assignment for achieving a goal
, accountability - correct answer. acceptance of success or failure
7 competencies - correct answer. self, diversity, across cultures, communication,
teams, change, ethics
ethics competency - correct answer. The knowledge, skills, and abilities to
incorporate values and principles that distinguish right from wrong when making
decisions and choosing behaviors
ethics - correct answer. the values and principles that distinguish right from wrong
self competency - correct answer. The knowledge, skills, and abilities to assess your
personal strengths and weaknesses, set and pursue professional and personal goals,
balance work and personal life, and engage in new learning
diversity competency - correct answer. The knowledge, skills and abilities to value
unique individual, group and organizational characteristics, embrace such
characteristics as potential sources of strength, and appreciate uniqueness of each.
across cultures competency - correct answer. The knowledge, skills and abilities to
recognize and embrace similarities and differences among nations and cultures.
culture - correct answer. the dominant pattern of living, thinking, feeling, and
believing that is developed and transmitted by people, consciously or unconsciously, to
subsequent generations
communication competency - correct answer. Knowledge, skills and abilities to use
all the modes of transmitting, understanding, and receiving ideas, thoughts and feelings
for accurately transferring and exchanging info
teams competency - correct answer. The knowledge, skills, and abilities to develop,
support, and lead groups to achieve goals
change competency - correct answer. The knowledge, skills, and abilities to
recognize and implement needed adaptations or entirely new transformations in the
people, tasks, strategies, structures, or technologies
capital - correct answer. cash, valuables, or goods used to generate income. people
are the most important in business
Human Resource Management (HRM) - correct answer. the process of employing
people, training and compensating them, developing policies relating to people, and
developing strategies to retain employees.
external factors of HRM - correct answer. globalization, healthcare costs, diversity,
technology, changing demographics, layoffs
